Christopher D Samuel
Chennai
Summary
Highly motivated professional seeking a challenging career in an organization that values continuous learning and professional growth. With over 9 years of experience in market research and business information services, I have developed a goal-oriented approach to my work. Proficient in managing process operations, including mapping business processes and studying requirements, I excel in designing effective process solutions. Expertise in organizing, interpreting, and communicating market information to support top management's decision-making process. Strong skills in designing procedures to ensure timely availability of critical business information. Hands-on experience in performing primary and secondary research, gathering information on both public and private companies. Effective communicator with exceptional relationship management skills, able to connect with individuals at all levels of the business and management hierarchy.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Specialist - BIS
Williams Lea India Pvt. Ltd.
10.2013 - Current
- Conduct extensive industry and sector research from reliable secondary sources with a view to analyze its structure, past performance, future outlook, key developments and risks.
- Handling complex industry, macro economic and company research
- Backup to Team Leader for a team of 8 members
- Quality Tracking and maintaining metrics for a variety of data, use of various databases and quality of deliverables
- Responsible for coordinating Global workflow and assigning requests to researches based on priority and expertise level.
- Mentor Junior researchers, supervise and train junior research staff and new hires
- Organizing various training sessions for the team to enhance their performance
- Interact with Client relating to their request and negotiating deadlines.
- Responsible for Industry analysis, industry profiling, stakeholder's analysis for several industries including Retail, Real Estate, Energy & Utilities, Metals & Mining, Chemicals, Oil & Gas, Industrial Machinery, Telecom Media Technology sectors etc.
- Initiated project 'Webcrawling' - Identifying free databases, which saved €15000 annually to the client
- Initiated project on 'Efficiency Improvement' to streamline research procedures
- Prepared several Process Improvement Projects like preparation of Tip Sheet & Templates to approach Complex requests and tip Sheet for databases
- Prepared Project manual for Job Learning Initiative
- Database Exposure: Capital IQ, FactSet, Bloomberg, Thomson One, Refinitiv Eikon, Bureau Van Dijk (Orbis), SDC (M&A, ECM, DCM, League table and Volume table), Dealogic (M&A, ECM, DCM & Loan Analyst), Perfect Information, BMI, AME, CRU, Euromonitor, Factiva, Lexis Nexis, IHS -Global Insight, ISI Emerging Markets, OneSource, SNL, S&P LCD, S&P Ratings, Moody's, Fitch, IDC, Frost & Sullivan, BoardEx, OECD, IMF, Bundesanzeiger, Destatis, Handelsregister, Genios and so on
Donor Retention Associate
World Vision India
11.2011 - 08.2013
- Company Overview: National Office - Chennai
- Building and maintaining healthy business relations with Sponsor, enhancing Sponsor's satisfaction matrices by achieving delivery & service quality norms.
- Generating New business from existing Sponsor walk-ins
- Coordinating with Other Departments for resolving Sponsors complaints.
- Supervising Sponsor service operations for rendering and achieving quality services; providing first line customer support by answering queries and resolving their issues, ensuring minimum TAT.
- Acts as the first level of escalation for complaints
- Assessing feedback, evaluating areas of improvements and providing measures for improvements.
- Escalating the complaints to the higher authority for resolving it as soon as possible
- National Office - Chennai
Business Banking - Relationship Manager
Axis Bank Ltd.
05.2007 - 12.2009
- Company Overview: Tirunelveli & Chennai Main Branch
- Handling Current Account, Govt Business, Cash Management service
- Customized selling of Business Banking Products (Current Accounts, Govt Business, Cash Management service)
- Working Closely with Corporate Credit, Forex, Cash Management Service, Corporate Salary, Priority Banking and Government Business Departments.
- Responsible for Administration, Expansion & Maintenance of Business Banking portfolio of the Branch.
- Rolling of new initiatives for branches.
- Motivating the team and helping them in achieving the targets.
- Conducting financial need analysis for cross selling and up selling.
- Regular follow ups with customers and solving their query and service needs.
- Achieving monthly targets
- Tirunelveli & Chennai Main Branch
Education
German Language - B2.1 Certified -
Goethe Institut/Max Mueller bhavan
01.2013
MBA - Finance & Marketing
Indian Institute of Planning and Management
01.2007
BBA -
St Thomas College Of Arts and Science College
01.2005
Skills
- Secondary Research
- Industry Analysis (Real Estate, Retail, Energy & Utilities, Industrials, TMT, etc)
- Financial Analysis
- Due Diligence
- Market Research
- Investment Banking Support
- Valuation Support
- Data Synthesis
- Client Communication
Extra-Curricular Activities
Represented District level Football in School level Won Football Tournament conducted by IIPM'S sport club
Technical Skills Certifications
- MSO Advanced PowerPoint certified
- Thomson One
- Dealogic
- Eikon
- FactSet
- SNL
Performance Milestones
- Exceptional Development award for the year 2017
- Consistent Performer award for year 2018
- Best Idea award for the year 2019
Profile Snapshot
9+ years, Managing process operations, Organizing, interpreting and communicating market information, Designing procedures for timely availability of business information, Performing primary & secondary research, Effective communication and relationship management
Certification
MSO Advanced Powerpoint
Factset
Eikon
SNL
Thomson One
Football
Watching and playing football whenever I get opportunity
Languages
German
Intermediate (B1)
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Timeline
Senior Specialist - BIS
Williams Lea India Pvt. Ltd.
10.2013 - Current
Donor Retention Associate
World Vision India
11.2011 - 08.2013
Business Banking - Relationship Manager
Axis Bank Ltd.
05.2007 - 12.2009
German Language - B2.1 Certified -
Goethe Institut/Max Mueller bhavan
MBA - Finance & Marketing
Indian Institute of Planning and Management
BBA -
St Thomas College Of Arts and Science College
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