Harika Molagara
Associate
Bengaluru
Summary
Detail-Oriented IT Professional with 4 years of experience across Power BI Development, Informatica MDM & PowerCenter support, and PMO Operations. Experienced production support, data visualization and project coordination. Skilled in using ServiceNow for incident and request management, with a strong focus on data accuracy, reporting and process efficiency. Quick learner with a strong interest in adopting and working on new technologies as required.
Overview
4
4
years of professional experience
Work History
PMO SUPPORT & PROJECT TRACKING
PHILIPS
02.2025 - Current
- Handled PMO activities to track project progress, resource allocation, invoicing and demand management. Ensured smooth coordination between teams and timely reporting to leadership.
- Prepared daily/weekly status reports and dashboards.
- Tracked project deliverables, risks, and issues.
- Managed demand tracker and resource allocation.
- Supported invoicing and billing tracking.
- Coordinated with multiple teams for updates and reporting.
- Working on Resource allocation & Releases.
- Working on Forecast budgets, Price builders & Amendments for project extensions.
- Maintaining all SOW’s documents and budget in SOW tracker.
- Assisted in KT planning and documentation.
INFORMATICA MDM AND PC SUPPORT ANALYST
PHILIPS
01.2023 - 02.2025
- Philips has Customer, Product and Finance data in three different domains which implements MDM technology to get the golden vision based on different sources of inputs received. Each domain has individual data model structure and trust rules to maintain the Master Data which is interfaced with downstream systems.
- Taking ownership for presenting the Weekly and Monthly reports for the Project performance to clients in absence for Team Lead.
- Responsible for monitoring the production servers scheduled the job incident management and receiving incidents and requests for end users analyzing these and responding to the end users.
- Performed root cause analysis for job failures and data issues.
- Handling application software-related tickets escalated by customer's technical support and development teams. Participate in application maintenance and releases for production and pre-production environments including carrying out test and validation results.
- Resolving the business issues and managing incidents by reducing the incidents count.
- Providing extended support to the team as and when required during the release process.
- Working in Data Extraction, Transformation and Load Processing in a Corporate-Wide-ETL Solution using Informatica Power Center.
- Collaborated with internal teams to resolve customer issues and support customer service goals.
- Conducted root cause analysis to identify basics for application problem.
POWER BI DEVELOPER
MERCK
03.2022 - 05.2023
- Migrated reporting systems from Cognos to Power BI and SSRS, building interactive dashboards and reports to transform raw business data into meaningful insights and enable self-service reporting for users.
- Migrated applications from Cognos to Power BI Desktop and RDL (SSRS) to enhance reporting capabilities.
- Collaborated with business analysts to gather requirements and clarify reporting needs.
- Developed dashboards and data models for business insights.
- Worked with stakeholders for requirement gathering.
- Managed Power BI reports, refresh, and access.
- Created self-service and user-based dashboards.
- Performed testing reports, validation and documentation.
Education
B. Tech - (E.C.E)
J.N.T.U
Anantapur01-2018
Skills
- Project management
- Project Coordination
- Data Analysis
- Basic SQL fundamentals
- BI tools
- Ticketing Tool : ServiceNow
- Teamwork and collaboration
Timeline
PMO SUPPORT & PROJECT TRACKING
PHILIPS
02.2025 - Current
INFORMATICA MDM AND PC SUPPORT ANALYST
PHILIPS
01.2023 - 02.2025
POWER BI DEVELOPER
MERCK
03.2022 - 05.2023
B. Tech - (E.C.E)
J.N.T.U