Harikrishnan G

Six Dee Technologies

Bengaluru

02.2021 - Current

Tested and implemented Telecom BSS, IIOT, M2M software for multiple clients.
Collaborated with customers and internal teams to analyze requirements and ensure successful software implementation and product integration.
Maintained documentation of all system configuration changes and upgrades.
Performed complex debugging activities to identify and resolve software issues.
Provided technical support to users during the installation process.
Conducted user training sessions and UATs to facilitate efficient use of new software applications.
Prepared comprehensive test plans and scripts to verify functionality of implemented systems.
Monitored system performance to ensure optimal operation in accordance with established standards.
Investigated customer complaints regarding software application usage or errors encountered while using the system.
Administered application stacks and executed performance tuning to optimize session performance by eliminating performance bottlenecks.
Utilized Python to handle debugging and automation scripting tasks.
Established all technical project requirements and maintained effective professional relationships with clients.
Identified potential risks associated with system upgrades or modifications.
Tested compatibility between different versions of existing products.
Implemented quality assurance processes throughout the development life cycle.
Participated in design reviews for new products or features before their release.

Summary