Branch Technical Manager
Aadhar Housing Finance Pvt Ltd
Vellore
11.2021 - Current
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Drove operational improvements which resulted in savings and improved profit margins.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Conducted research, gathered information from multiple sources and presented results.
- Maintained energy and enthusiasm in fast-paced environment.
- Led projects and analyzed data to identify opportunities for improvement.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.