HARIOM MISHRA
GORAKHPUR
Summary
Over all 15 years of experience in Sales and Business Development through direct Sales in Life Insurance and Retail Branch Banking. Professional experienced in leading branch staff to exceed sales goals while delivering excellent customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
BRANCH MANAGER (Senior Manager)
HDFC BANK LTD
CHAURI CHAURA , GORAKHPUR
02.2020 - Current
- 5 MDRT Qualify in branch during Financial Year 2023-24.
- Branch Book Size increase 25Cr (from 45Cr to 70 Cr) in FY 2023-24.
- Looking overall branch sales & operational hygiene
- Ensuring quality sourcing of CASA by the branch staffs
- Revert of all the mails sent by cluster/zonal office on daily basis
- Ensuring proper maintenances of AMB in the accounts sourced during the financial year
- Proper guidance to the staffs and help them whenever needed
- Proper monitoring of transactions in the newly sourced accounts
- Proper monitoring of movements in the portfolios of PB-sales / RMs
- Errorless processing of account opening forms within the given TAT
- Control the FTNR within the benchmark set by the bank
- Errorless processing of customer request forms within the given TAT
- Revert of all the legal notices received by the various government department within the TAT and in a proper manner
- Proper monitoring of all the office accounts
- Motivate the team to generate new leads of CASA/Assets and other products of the bank
- Ensure that all the staffs are achieving their target as per their KRA
- Ensure KYC & AML process is adhered at the branch
- Maintain the cash within the pre defined cash retention limit
- Focused to provide the best in class customer service
- Focused to maximize the branch profitability
- Filing the STR wherever any transaction seems to be a suspicious transaction
- Resolve the customer complaints within the given TAT
- Provide proper resolution to the queries of the customer
- Implementation of the various initiative of the bank effectively)
- To ensure the satisfactory audit result
- Monitor the proper updation of all the registers and reports assigned to the staffs of branch
- Proper grooming and training of the newly joined staffs at the branch
- Proper monitoring of expenses and identify the areas to control the same
- TO ensure that all the staffs are aware about the latest circulars and changes
BRANCH SALES MANAGER
AXIS BANK LTD.
AZAMGARH
08.2016 - 01.2020
- Handling Sales Team of 6 Members (AM Sales, Officer Sales, and Business Development Executive)
- Focus on CASA Numbers and Achieved Target Monthly
- Product Wise Target Achievement
- Formulate Outbound and inbound sales plan to acquire new HNI customers for increasing base on given portfolio
- New Acquisition in Government as well as Retail Business
- Cross selling of products like Life Insurance, General Insurance, Mutual Funds, Retails Asset Products i.e
- Home Loan , Personal Loan, Vehicle Loan, LAP, LAS, SBB, Agri Loan Etc
PERSONAL BANKER
HDFC BANK LTD.
GORAKHPUR
04.2015 - 08.2016
- Maintaining Good Relationship with the client to generate revenue for the bank and selling financial products
- Manage Classic Customer & Classic Portfolio
- Buildup Bank CASA trough Open Big Current & Saving Account
- Selling Third Party product, SIP, MF, Life Insurance
- Selling all type of Assets, Loan product like Credit card, Auto Loan , two Wheeler Loan, Home Loan, etc
EXECUTIVE SALES MANAGER
RELIANCE LIFE INSURANCE CO LTD.
GORAKHPUR
12.2009 - 04.2015
- Company Overview: Reliance Life Insurance is an associate company of Reliance Capital Ltd., a part of Reliance - Anil Dhirubhai Ambani Group
- Reliance Capital is one of India's leading private sector financial services companies
- Promoted as Executive Sales Manager on Dated 01st Dec
- 2012
- Promoted as Senior Sales Manager on Dated 01st July 2010
- Recruiting Insurance advisor and give them proper training for selling the insurance product in the market
- Created Ten Club Members
- Insurance Consultant in the calendar year 2013-2014
- Having 50 Insurance Advisor a team Act visitation ratio of my team is more than 65% every month
- Providing them full sales support to enable them to sell insurance product easily
- Target
- Reliance Life Insurance is an associate company of Reliance Capital Ltd., a part of Reliance - Anil Dhirubhai Ambani Group
- Reliance Capital is one of India's leading private sector financial services companies
Education
MBA (Finance) -
SHIATS DEEMED UNIVERSITY
01.2014
Master of Art -
D.D.U.GORAKHPUR UNIVERSITY
01.2007
Bachelor of Art -
D.D.U.GORAKHPUR UNIVERSITY
01.2005
12th in Science -
UP Board
01.2002
10th in Science -
UP Board
01.2000
Skills
- Branch Management
- Sales
- Operational Hygiene
- CASA Sourcing
- Monitoring
- Account Opening
- Customer Service
- KYC
- AML Process
- Cash Management
- Customer Complaint Resolution
- Audit
- Training
- Expense Management
- Circular Awareness
- Team Management
- Target Achievement
- Outbound Sales
- Inbound Sales
- Cross Selling
- Life Insurance
- General Insurance
- Mutual Funds
- Home Loan
- Personal Loan
- Vehicle Loan
- LAS
Address - Permanentaddress
Navalas Road, Behind Abhyudai Public School, Mahui Sugharpur, Fulwariya, GORAKHPUR, U.P., 273016
Certification
- Qualified IRDA certification
- Qualified NISM certification
Personal Information
- Father's Name: Ras Bihari Mishra
- Date of Birth: 11/01/86
- Marital Status: Married
Languages
English and Hindi
Timeline
BRANCH MANAGER (Senior Manager)
HDFC BANK LTD
02.2020 - Current
BRANCH SALES MANAGER
AXIS BANK LTD.
08.2016 - 01.2020
PERSONAL BANKER
HDFC BANK LTD.
04.2015 - 08.2016
EXECUTIVE SALES MANAGER
RELIANCE LIFE INSURANCE CO LTD.
12.2009 - 04.2015
MBA (Finance) -
SHIATS DEEMED UNIVERSITY
Master of Art -
D.D.U.GORAKHPUR UNIVERSITY
Bachelor of Art -
D.D.U.GORAKHPUR UNIVERSITY
12th in Science -
UP Board
10th in Science -
UP Board
Similar Profiles
KAMALA SUBRAMANIANKAMALA SUBRAMANIAN
Senior Vice President and Unit Head at HDFC Bank Limited, HDFC BankSenior Vice President and Unit Head at HDFC Bank Limited, HDFC Bank
Jignesh PatelJignesh Patel
Relationship Manager at HDFC Sales Pvt. Ltd. (Group Company Of HDFC Bank)Relationship Manager at HDFC Sales Pvt. Ltd. (Group Company Of HDFC Bank)
Prodip SahaProdip Saha
Collection Officer at HDFC Bank, Bajaj Finance, Axis Bank, IDFC BankCollection Officer at HDFC Bank, Bajaj Finance, Axis Bank, IDFC Bank
Rajan GargRajan Garg
Assistant Manager at HDFC Bank LTD (HDFC Sales Pvt Ltd)Assistant Manager at HDFC Bank LTD (HDFC Sales Pvt Ltd)
Piyush Kumar SrivastavaPiyush Kumar Srivastava
Associate Software Engineer - Salesforce at CriticalRiverAssociate Software Engineer - Salesforce at CriticalRiver