Hariram V
Product Manager
Chennai,Tamil Nadu
Summary
Detail-oriented and decisive product manager offering 16 years of customer engagement, product roadmap development, market research and data analysis. Proven track record of ideating, developing and monitoring plans to achieve cost-effective approaches.
Overview
4
4
Languages
2
2
Certificates
7
7
years of post-secondary education
16
16
years of professional experience
Work History
Capability Manager
Optum Insight India Private Limited
Chennai, Tamil Nadu
05.2016 - Current
- Strategized the roadmap for the product based on internal strategy, competitor analysis and customer requirements
- Coordinated with other product owners to ensure coherence of features across linked applications
- Defined user stories and acceptance criteria for features
- Reviewed test specifications and evaluated deliverables from user perspective to ensure high levels of usability and user acceptance
- Performed Root Cause Analyses on outstanding defects and formulated solutions to ensure that the fixes were permanent
- Efficiently managed multiple projects, monitored progress and ensured completion within planned timelines
- Improved the data diagnostics to identify key identifiers that were of importance to client operations
- Analyzed the data refresh and loader processes to increase the automation levels from 55% to over 80%
- Defined data-driven KPIs to monitor projects and evaluate impact and effectiveness
- Formulated SMART OKRs aligned with org goals, evaluated them on a regular cadence
- Conceptualized a triangulated approach to identify the common causes for client drops (Optum Hackathon Winner 2018)
- Prepared analytical reports to recommend action to the BUs and marketing teams
Lead Product Analyst
Hewlett Packard
Chennai, Tamil Nadu
08.2010 - 05.2016
- Formulated business cases and user stories; partnered with the development team to prioritize releases
- Managed the entire product lifecycle from ideation, design, development, launch and user training
- Analyzed the functional modules to identify opportunities for code reuse and maintain uniform application behavior
- Involved in project planning, budget and resource management
- Defined and prioritized sprint backlogs based on dependencies, market shifts, team size and capabilities
Lead Product Analyst
Hewlett Packard
Pawtucket, RI
08.2008 - 08.2010
- Conducted interviews with end users in the ecosystem to understand user needs and improve product offerings
- Used a data driven approach to identify and drive solution improvements and enhancements
- Ensured that the project deliverables were on time, within budget and at the required level of quality
- Conducted quarterly business presentations to maintain transparent engagement with stakeholders
Product Analyst
Costco Wholesale
Issaquah, WA
06.2007 - 05.2008
- Elicited requirements for the new Order Management System and scrubbed the requirements of the existing system
- Conducted SWOT analysis on the e-commerce platform saving millions in overhead costs and lost business opportunities
- Conducted and documented gap analysis between the stock CS07 and the custom CS02
Business Systems Analyst
Department of Health and Human Services of Maine
Augusta, ME
07.2006 - 05.2007
- Verified base EMR records against the HCFA 1500 and UB92/UB04 forms to build accurate and robust requirements
- Customized Ace Pro 32 for emulation of claims transmission and generation of test EMR files
Analyst
Allsec Technologies
Chennai, Tamil Nadu
06.2002 - 07.2003
- Documented call flow and IVR logic to identify bottle necks causing call drops and longer waiting times
- Worked with Telecom and IT to improve the Automatic Call Distribution
Education
Master of Science - Electrical Engineering
California State University
Los Angeles, CA, USA 09.2003 - 06.2006
B.E - ECE
Madras University
Chennai, India 07.1998 - 05.2002
Skills
Opportunity Analysis
Ideation
Problem Definition
Risk Mitigation
GTM Strategy
Data Modeling
UML
Data Analysis
Agile & Scrum
Forecasting
Business Operations
Conflict ResolutionMarket Research
Prioritization
Requirement Management
Project Management
Success Metrics Definition
Business Goals Adherence
Training & Development
User Interviews
Effective Communication
Brand Building
Product Roadmaps
Budgeting
Trend Analysis
Staff Management
Diagnostic Analysis
Competitive Market Analysis
Product Lifecycle Management
Demographic Analysis
Business Development
Negotiation
Business Process Re-Engineering
Mergers and Acquisitions
Change Management
Disaster Recovery Planning
Business Impact Analysis
Compliance Assessment
Client Relationships
Certification
Certified ScrumMaster
Projects
Programmable Logic Controllers and Its Implementation on HMT Boring and Milling Machines
Heavy Vehicles Factory -Avadi, Ministry of Defence, Govt of India
Timeline
Capability Manager
Optum Insight India Private Limited
05.2016 - Current
Certified ScrumMaster
03-2015
ITIL Foundation in IT Service Management
07-2014
Lead Product Analyst
Hewlett Packard
08.2010 - 05.2016
Lead Product Analyst
Hewlett Packard
08.2008 - 08.2010
Product Analyst
Costco Wholesale
06.2007 - 05.2008
Business Systems Analyst
Department of Health and Human Services of Maine
07.2006 - 05.2007
Master of Science - Electrical Engineering
California State University
09.2003 - 06.2006
Analyst
Allsec Technologies
06.2002 - 07.2003
B.E - ECE
Madras University
07.1998 - 05.2002