HARISH B
IT Infrastructure
BANGALORE
Summary
Focused Senior IT Engineer dedicated to staying apprised of all new engineering tools and techniques. Committed to applying emerging technologies to streamline product development and business operations. Adheres to ascribed business and engineering goals by driving constant process innovation and iterative improvements.
Overview
12
12
years of professional experience
2
2
Certifications
3
3
Languages
Work History
INFORMATION TECHNOLOGY ENGINEER
ICT SERVICE MANAGEMENT SOLUTIONS PVT LTD (Wistron)
02.2021 - Current
- Fortinet Firewall configuration & management with a WAN, LAN, IPSEC, VPN configuration.
- Ex. employee email access is given to the current employee
- Active Directory user’s creations & adding the users in the database.
- Service me Application id’s creations and deletion and user access permissions.
- Hands-on Knowledge of Linux/UNIX commands essential for System/Network monitoring and maintenance.
- Online SharePoint sub-website, forms creation and workflows creations.
- Hyper- V Creation in windows servers.
- Port Forwarding in FortiGate firewall with a limited access.
- Platform’s handling: Windows XP, 07,08, 10, 11, Ubuntu 14.04,16.04,20.04, Linux Servers, Centos.
- Xerox Machine, Printers, Scanner configuration & PDA machines configuration.
- Trend micro-Proxy server, polices management.
- Windows Server installations, 2012-2021 (IAAS configuration & patch configuration)
System Administrator
GRASSROOTS BPO PVT LTD
01.2014 - 02.2021
- Desktop OS & Server OS installations.
- Open source IPPBX, Asterisk, and Elastix-Dialer in Elastic PBX Platform.
- Setting up File sharing using FTP severs.
- Configuring end-to-end SIP solutions.
- Maintaining ILL & PRI Lines & Co-ordinating with ISP providers.
- Configuring open-source Endian Firewall including Internet security, ILL, Port forwarding, Source NAT, Various IPSEC and VPN tunnels.
- Ethernet LAN & Wan physical & logical topology layout
- Install, configure, and maintain network services, equipment, and devices.
- Handling Customer Queries on network-related problems and providing telephone-based troubleshooting assistance and meeting the customer-defined levels of quality in operation.
- Handling the Customer Smoothly Without affecting the Goodwill of the Organization.
- Handling mail server with basic configuration & creating new mail ids with the required domains.
Education
Bachelor of Commerce -
Hopkins College
Bangalore01.2018
Skills
FortiGate Firewall
Certification
IMS Internal Auditor Training Certificates
Playing Cricket
Outside of work, I play cricket, which has helped me develop strong teamwork, discipline, and strategic thinking skills. Being part of a team sport has strengthened my communication abilities, resilience, and ability to perform under pressure. I bring the same commitment, focus, and collaborative mindset to the workplace.
Timeline
IMS Internal Auditor Training Certificates
09-2024
(Quality, Environment, Health & Safety Management System as per ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018)
09-2024
INFORMATION TECHNOLOGY ENGINEER
ICT SERVICE MANAGEMENT SOLUTIONS PVT LTD (Wistron)
02.2021 - Current
System Administrator
GRASSROOTS BPO PVT LTD
01.2014 - 02.2021
Bachelor of Commerce -
Hopkins College