Harish C S

To leverage my 5 years of expertise in Windows system administration, including managing, configuring, and troubleshooting Windows-based infrastructures, to contribute to the success of a forward-thinking organization. I aim to enhance IT operations, ensure system reliability, and drive innovation while expanding my technical knowledge and leadership skills in a dynamic and challenging environment.

• Date of Birth: 11/19/97
• Nationality: Indian

I hereby declare that all the information presented above is true to the best of my knowledge.

• ITSM tools (SOM, RTMS)
• JIRA Ticketing tool
• BIGFIX TOOL (patching)
• DEVICE42 (inventory management)

• System Management and Maintenance
• Install, configure, and maintain Windows servers (2016/2019/2022)
• Manage Active Directory (AD), Group Policies, and domain services
• Perform system updates, patches, and backups
• Troubleshoot and resolve hardware, software, and network issues
• Monitor and mitigate vulnerabilities in Windows systems
• Manage antivirus tools (crowd strike) and endpoint protection
• Monitor server performance and system health
• Provide support for user account management
• Handle permissions and access control through AD
• Deploy, configure, and maintain VMware vSphere and ESXi hosts
• Manage virtual machines (VMs), templates, snapshots, and clones
• Perform lifecycle management of the virtual environment
• Monitor and optimize VM performance and resource utilization
• Troubleshoot VM-related issues to ensure high availability
• Configure and manage vSAN, shared storage, and datastores
• Manage virtual switches, VLANs, and network adapters
• Secure VMware environments by implementing patches, updates, and hardening best practices
• Deployment of new windows servers (VMware)
• Backup and Restore of the Active Directory / Disaster Recovery
• Configuration of File Server, DHCP and DNS Server
• Manage incidents from low to medium severity across the entire problem life cycle in accordance with resolution and restoration within agreed SLA
• Ensuring the best possible approach for resolution and recovery, and to ensure helping with Incident Management and providing RCA