Harish Nammi

Business Analyst

HDFC BANK LTD

Hyderabad, Telangana

06.2018 - Current

Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
Documented business processes and analyzed procedures to align with changing business needs.
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Conducted interviews with key business users to collect information on business processes and user requirements.
Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
Assigned tasks to associates, staffed projects and updated all involved parties to enhance optimal business flow.
Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
Mapped current business and operational processes and recommended areas for improvement.
Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents
Achieved 100% success in automation by analyzing claim operations, data and system issues to identify discrepancies for troubleshooting and corrective action.
Provided operational support for high-volume financial institution in fast-paced 24-hour work environment.
Overhauled operational workflow to launch banking products into new processing platform.
Organized JAD sessions and JRP, walk through, Interviews, Workshops and RAD sessions with end-user/clients/stake holders