Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Harish N V

Bangalore

Summary

Innovative and ambitious Senior Quality Expert with over 6+ years of expertise in global trade compliance, quality assurance and risk management. Proven track record of effective stakeholder communication and project management, ensuring operational excellence and adherence to service level agreements. Demonstrated history of reliable leadership, specialized knowledge in risk management, and comprehensive expertise in International Trade and Customs regulations. Committed to delivering actionable solutions that align with business objectives, while promoting excellence in documentation and reporting. Seeking to leverage analytical and leadership skills to contribute to the quality assurance goals of a dynamic organization.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sr Quality Analyst / Process Expert

Amazon Development Centre (India) Private Limited
11.2021 - Current

Global Trade Compliance:

  • Assigning Harmonized Tariff Schedule (HTS) codes to the products in order to determine the duty rates payable to the custom authorities in different countries during import or export.
  • Performing a variety of duties across all Amazon Marketplaces (MP) to ensure import/export compliance in accordance with local laws and cross-border regulations.
  • Hands-on Manual Classification of imported or exported ASINs to determine the correct HTS code.
  • Hands on various applications like Customsinfo, CROSS, Integration Point- Section/Chapter/Explanatory Notes, Informed Compliance Publications (ICP), BTI Consultation, Out of scope & Exception List, MX Guidelines and C-ops Insight.
  • Experience in HTS Classification review with the help of technical team and expertise in HTS rule writing to capture ASINs with Import HS codes in Bulk.
  • SOP Creation / Checklist creation to streamline the process.
  • Initiate and lead DMP – Defect Management Process.
  • Manage Process Audits for Trade Associates.
  • Contribute to Weekly and monthly business reports and Communicate with the stakeholders and share the business reports.
  • Managing Customs escalations in Quality Operations with Program team.
  • Experience in Risk Analysis, Risk Segmentation and Defect Amplification process.
  • HTS rule authoring experience in the Indian customs regulations, US, UK, Canada, Mexico, Singapore, and Australia markets.

Sr Quality Analyst

Arthur J Gallagher Service Centre LLP
02.2019 - 11.2021

Compliance, Risk and Contract Management:

  • Gained experience in the insurance and risk management sector, serving both business-to-business and business-to-consumer clients.
  • Overseeing the audits conducted before and after dispatch in alignment with the established risk areas of the process.
  • Quality assessment for the advantages outlined by the operations team.
  • Preparation of comprehensive quality and trend analyses for management evaluation.
  • Delivering quality reports to the operations team on a daily and weekly basis.
  • Engaging in individual discussions with members of the operations team to address the errors made and explore strategies to prevent their recurrence.
  • Contract Review and Compliance Assessment.
  • The preparation of essential documents for the execution of the contract includes the Compensation Disclosure, Privacy Notice, Solvency Letter, Business Associate Agreement, and Consulting Agreement.

Additional essential actions:

  • Proactively contributed numerous Kaizen suggestions to enhance processes.
  • Acknowledged for outstanding management of client relationships.
  • Achieved perfect quality for an all-time high duration.
  • Developed and maintained quality assurance procedure documentation.
  • Collaborated with cross-functional teams to establish quality standards, ensuring alignment with organizational goals and objectives.

Education

Bachelor of Commerce - Accounting And Finance

MES Degree College Of Arts, Commerce & Science
Bengaluru, India
06.2018

Skills

  • Global Trade Compliance
  • Import And Export Compliance
  • HSN Classification
  • ECCN Classification
  • Risk Mitigation
  • SOP Documentation Expertise
  • Quality Enhancement
  • Project Management Expertise
  • Service Level Agreements
  • Stakeholder Management
  • Supply Chain Management
  • Lean six sigma
  • SQL Query Analysis
  • SAP Knowledge

Certification

  • SQL Training
  • SAP GTS Training
  • Six Sigma (Yellow, Green and Black Belt)
  • Specialization in Advanced Excel

Accomplishments

  • Certified Quality Analyst (CQA)
  • Certificate of completion for the Business Writing boot camp.
  • Recipient of the 'Ace of Spades' and 'Star of the month' award five times for outstanding performance as reflected in their monthly scorecards.

Timeline

Sr Quality Analyst / Process Expert

Amazon Development Centre (India) Private Limited
11.2021 - Current

Sr Quality Analyst

Arthur J Gallagher Service Centre LLP
02.2019 - 11.2021
  • SQL Training
  • SAP GTS Training
  • Six Sigma (Yellow, Green and Black Belt)
  • Specialization in Advanced Excel

Bachelor of Commerce - Accounting And Finance

MES Degree College Of Arts, Commerce & Science
Harish N V