Anchoring
Hi, I’m
Haritima Paliwal
Soft Skill Trainer
Biaora
Summary
Rational senior Analyst enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.
Overview
5
years of professional experience
11
years of post-secondary education
1
Certification
2
Languages
Work History
AllstatePune
Senior Analyst
06.2019 - 11.2019
Job overview
- Investigated system issues and implemented resolutions to reduce downtime.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Validated results and performed quality assurance to assess accuracy of data.
- Queried databases for information needed for report processing.
WNSPune
Senior Associate
08.2016 - 06.2019
Job overview
- Spoke to customers in native language to increase loyalty and establish relationships.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Worked varied hours to meet seasonal and business needs.
Treesha DesirePune
Client Relationship Executive
08.2015 - 07.2016
Job overview
- Created, monitored and pursued client business and financial plans.
- Documented accurate data on customer relationships to maintain strong ties and customer satisfaction.
- Developed relationships with executives to generate ideas and pursue opportunities.
- Shared client's engagement history, culture, organizational structure, competitive landscape and differentiators with new business and account teams.
Progressive KidzBiaora
Teacher
04.2010 - 07.2011
Job overview
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Graded and evaluated student assignments, papers, and course work.
- Planned and implemented integrated lessons to meet national standards.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Education
Malwa Institute of TechnologyIndore
Bachelor of Science from Information Technology
08.2011 - 03.2015
SICA Senior Secondary SchoolIndore
High School Diploma
05.2008 - 04.2010
Jyoti Convent High SchoolBiaora
High School Diploma
07.2002 - 03.2008
Skills
Client management
Accomplishments
• Experienced Process trainer and Soft skill trainer with 4+ years of experience.
• Have an experience as an HR- Executive with Aspire.
• WNS- I have completed my TTT (Train the Trainer) in September 2017 and I am a certified trainer.
• Functional in both the regions - Training and Operations and have managed both simultaneously.
• Have successfully mentored twelve batches with zero iteration.
• Have been top rating receiver and promoted twice in two consecutive years.
• Have been trained in 28 types of process of Claims and Recovery.
• Have been recognized and rewarded for my dedication towards both the field Operations as well as Training
• Communication and Presentation Skill: - I was Coordinator of ART GALLERY activity organized by NEN INDIA.
• Have attended a workshop on Ethical-Hacking, PHP & Android.
• Have managed an entire annual day function of a primary school Progressive Kidz in 2011. I have successfully played different roles like Anchor, Singer, Dance skipper and Event coordinator.
• Have devoted my skills to train graduates, undergraduates, job aspirants for Personality development, Personal Interview and Spoken English classes.
• Have also provided English speaking and soft skill classes online in my spare time.
• From past one year I have been conducting online English classes and personality development classes.
Additional Information
Extra Curricular Activities:-
➢ Literature: Won prizes in English & Hindi Elocution, Essay Writing .
➢ Dance: Won first prize in Solo Dance and Inter College Dance Competition held at IIM Indore and Sanghvi Innovative Academy, Indore.
➢ Anchoring: I have been hosting almost all the cultural programs held in the office as well as the college since first year as a lead anchor.
Certification
Train The Trainer
Interests
Dance
DIY
Event Management
Teaching
Writing Poems
Reading
Timeline
Senior Analyst
Allstate
06.2019 - 11.2019
Train The Trainer
01-2017
Senior Associate
WNS
08.2016 - 06.2019
Client Relationship Executive
Treesha Desire
08.2015 - 07.2016
Malwa Institute of Technology
Bachelor of Science from Information Technology
08.2011 - 03.2015
Teacher
Progressive Kidz
04.2010 - 07.2011
SICA Senior Secondary School
High School Diploma
05.2008 - 04.2010
Jyoti Convent High School
High School Diploma
07.2002 - 03.2008
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