Travelling
Harpreet Singh
Travel & Tourism Consultant
Nawashehr,India
Summary
Goal-oriented Senior Sales Representative with Five+ years of experience in Tourism industry. Known professionally for coordinating and mentoring sales personnel to promote workplace morale and productivity. Highly skilled in account maintenance and customer service.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Personal Secretary
Congress Party MLA Tarlochan Singh Soondh
Banga, Punjab
10.2021 - 09.2022
Senior Sales Representative
Trip Clues India Pvt Ltd
Noida, Uttar Pradesh
11.2017 - 03.2020
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
- Developed process improvements and long-term business strategies through analysis of customer feedback.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Responded to clients' questions, issues and complaints and found appropriate solutions when needed.
Sales Executive
iEnergizer IT Solutions Pvt Lid
Noida, Uttar Pradesh
09.2015 - 08.2017
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Organized trips for individual, family and business travelers.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Sold Air tickets to customers and assisted with trip planning through scheduling, pricing and identifying best transportation routes.
- Worked on Amadeus & Galileo software for flight ticketing, date change, cancellation & special request.
Customer Service Representative
iEnergizer IT Solution Pvt Ltd
Noida, Uttar Pradesh
04.2013 - 07.2015
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
Bachelor's in Commerce (Hons) - Commerce
School of Open Learning, Delhi University
New Delhi 05.2015 - 08.2018
High School Diploma -
BSF Senior Secondary School
Jammu 04.2008 - 05.2009
Skills
Cross-selling and upselling
Product and service knowledge
Client relationship building
Brand promotion
Customer Needs Assessment
Strategic planning
Staff Training
Meeting sales goals
Interests
Reading
Cooking
Timeline
Personal Secretary
Congress Party MLA Tarlochan Singh Soondh
10.2021 - 09.2022
Senior Sales Representative
Trip Clues India Pvt Ltd
11.2017 - 03.2020
Sales Executive
iEnergizer IT Solutions Pvt Lid
09.2015 - 08.2017
Bachelor's in Commerce (Hons) - Commerce
School of Open Learning, Delhi University
05.2015 - 08.2018
Customer Service Representative
iEnergizer IT Solution Pvt Ltd
04.2013 - 07.2015
High School Diploma -
BSF Senior Secondary School
04.2008 - 05.2009