Travelling
Harpreet Singh
Travel & Tourism Consultant
Nawashehr,India
Summary
Goal-oriented Senior Sales Representative with Five+ years of experience in Tourism industry. Known professionally for coordinating and mentoring sales personnel to promote workplace morale and productivity. Highly skilled in account maintenance and customer service.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Personal Secretary
Congress Party MLA Tarlochan Singh Soondh
Banga, Punjab
10.2021 - 09.2022
Senior Sales Representative
Trip Clues India Pvt Ltd
Noida, Uttar Pradesh
11.2017 - 03.2020
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
- Developed process improvements and long-term business strategies through analysis of customer feedback.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Responded to clients' questions, issues and complaints and found appropriate solutions when needed.
Sales Executive
iEnergizer IT Solutions Pvt Lid
Noida, Uttar Pradesh
09.2015 - 08.2017
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Organized trips for individual, family and business travelers.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Sold Air tickets to customers and assisted with trip planning through scheduling, pricing and identifying best transportation routes.
- Worked on Amadeus & Galileo software for flight ticketing, date change, cancellation & special request.
Customer Service Representative
iEnergizer IT Solution Pvt Ltd
Noida, Uttar Pradesh
04.2013 - 07.2015
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
Bachelor's in Commerce (Hons) - Commerce
School of Open Learning, Delhi University
New Delhi 05.2015 - 08.2018
High School Diploma -
BSF Senior Secondary School
Jammu 04.2008 - 05.2009
Skills
Cross-selling and upselling
Interests
Reading
Cooking
Timeline
Personal Secretary
Congress Party MLA Tarlochan Singh Soondh
10.2021 - 09.2022
Senior Sales Representative
Trip Clues India Pvt Ltd
11.2017 - 03.2020
Sales Executive
iEnergizer IT Solutions Pvt Lid
09.2015 - 08.2017
Bachelor's in Commerce (Hons) - Commerce
School of Open Learning, Delhi University
05.2015 - 08.2018
Customer Service Representative
iEnergizer IT Solution Pvt Ltd
04.2013 - 07.2015
High School Diploma -
BSF Senior Secondary School
04.2008 - 05.2009
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