HARRIES P A
COCHIN
Summary
Dynamic Showroom Head at Malabar Gold & Diamonds with a proven track record in strategic leadership and team management. Expert in financial administration and inventory control, driving sales growth and enhancing customer service. Committed to leveraging analytical skills to optimize operations and achieve business objectives.
Overview
31
31
years of professional experience
Work History
Showroom Head
Malabar Gold & Diamonds
Angamaly
04.2010 - Current
- Mentored junior staff members providing guidance on professional development opportunities and career progression paths within the company.
- Developed detailed plans based on broad guidance and direction.
- Converted leads in to loyal customers by offering personalized recommendations tailored to individual needs preferences.
Showroom Manager
Al Haseena Jewellers
Dubai
12.1995 - 03.2010
- Managed store operating procedures, inventory control, cash flow, purchase etc.,
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
Front Desk Receptionist
KTDC
Thekkady
12.1993 - 08.1995
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business.
- Preparing visitors tabular ledgers on daily basis.
- Involvement in reservations from travel groups for bulk tourists.
Education
Diamond Graduate Diploma - Diamond Grading
International Diamond Laboratory (IDL)
Dubai06-2006
Bachelor of Commerce - Cost Accounting
Private Study
Kottayam04-1995
Craftmanship Course - Hotel Management
Government Food Craft Institute
Kottayam04-1993
Skills
- Team management
- Financial administration
- Strategic leadership
- Inventory control
- Sales forecasting
- Customer service
- Budget management
- Marketing
Languages
English
First Language
Hindi
Beginner
A1
Arabic
Beginner
A1
Malayalam
Beginner
A1
Tamil
Beginner
A1
Accomplishments
- More than 30 years of Jewellery experience.
- Holder of UAE Driving license.
Timeline
Showroom Head
Malabar Gold & Diamonds
04.2010 - Current
Showroom Manager
Al Haseena Jewellers
12.1995 - 03.2010
Front Desk Receptionist
KTDC
12.1993 - 08.1995
Diamond Graduate Diploma - Diamond Grading
International Diamond Laboratory (IDL)
Bachelor of Commerce - Cost Accounting
Private Study
Craftmanship Course - Hotel Management
Government Food Craft Institute
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