Summary
Work History
Education
Skills
Affiliations
Projects
Certification
Timeline
Generic

Harsh Kumar Mathur

Hyderabad

Summary

Technology enthusiast with Business Acumen.

Work History

Senior Product Specialist

Rippling
Bangalore
10.2024 - Current
  • Analyze trends to help identify critical incidents impacting at least 50 customers.
  • Trained and mentored 3 new hires from the Dublin office, facilitating their rapid ramp-up and mastery of product expertise.
  • Partner with engineers every week to optimize and debug products for enhanced performance, triaging 20+ engineering JIRAs week over week.

Product Support Specialist

Rippling
Bangalore
09.2023 - 09.2024

Provide expert assistance to over 60 clients weekly, resolving complex payroll issues, and ensuring high client satisfaction with a 95%+ rating.

Product and Business Intern

Kofuku Idea Labs
Hyderabad
01.2023 - 06.2023
  • Exposed to tasks that involved making product requirement documents, user stories, competitor analysis, strategies to find the product-market fit, and extensive market research and analysis, agile sprint planning for 2 products.
  • Achieved a 30% growth in the user base over two months.
  • Cultivated relationships with six senior executives to establish channel partnerships.

Product Intern

MetaArrow
Remote
07.2022 - 09.2022
  • Developed product roadmap and detailed competitor analysis report examining 14 competitors across 22 parameters.
  • Identifying potential partnerships in various industry verticals which are a part of the Metaverse industry. (5 verticals)

Business Analyst Intern

ISLP Technologies
07.2021 - 05.2022
  • Documented research through reports and presentations backed up by data.
  • Crafted initial Go-to-Market plans for 3 business ideas spanning domains such as NFT, Web 3, IoT
  • Engaged with technologists and industry experts to confirm findings from primary research.

Education

Bachelor of Technology - Electrical, Electronics And Communications Engineering

Mahindra University
Hyderabad
07-2023

High School Diploma -

Gitanjali Senior School
Hyderabad
05-2017

Skills

  • Data analysis
  • Python
  • SQL
  • Excel
  • Technical support
  • Requirements gathering

Affiliations

  • Positions of Responsibility: School House Captain, Student Council 2022, Representative of Networking (Mahindra University), Divisional President (Street Cause MEC 2022), Vice President (Street Cause MEC 2021), Cricket Team Captain (School), Marketing & Finance Team - SAE Baja, organized a food fest and secured a sponsorship deal to raise funds, Promotions team - TEDx Mahindra University: wrote invitation emails to the alumni and contributed to the promotions strategy for the TEDx 2021 event held in college
  • Certificate of Excellence - Metvy Consultancy Program: Attended a consulting cohort (program under IIM Bangalore) where everything related to the world of consulting was taught through well-curated sessions and tasks (made it to the top three participants of the cohort), received a LOR
  • Awards in Model United Conferences, inter-house debates, elocutions held at school, 3rd position-National Science Olympiad (school level), Winner-Get it Write 2.0 (2020)

Projects

  • Vehicular communication (February 2022 to June 2022) : 3rd-year project in which the team established communication between vehicles (3 model cars in our prototype) for controlling traffic flow by setting up an ad-hoc network.
  • Volcano eruption prediction (January 2022 to May 2022): The team predicted volcanic eruptions on a synthetic dataset of the Semeru volcano through machine learning models that yielded the least error and the highest accuracy
  • CovUnite (April 2021 to May 2021): The team developed a website that provides and accepts details regarding the services and resources available during the pandemic

Certification

  • The Ultimate MySQL Bootcamp: Go from SQL Beginner to Expert
  • Programming for Everybody (Getting started with Python)

Timeline

Senior Product Specialist

Rippling
10.2024 - Current

Product Support Specialist

Rippling
09.2023 - 09.2024

Product and Business Intern

Kofuku Idea Labs
01.2023 - 06.2023

Product Intern

MetaArrow
07.2022 - 09.2022

Business Analyst Intern

ISLP Technologies
07.2021 - 05.2022

Bachelor of Technology - Electrical, Electronics And Communications Engineering

Mahindra University

High School Diploma -

Gitanjali Senior School
Harsh Kumar Mathur