Harsh Sethi
Gurgaon
Summary
Seasoned Sales Professional with over 2 decades of professional experience specializing in business development, lead qualification, strategic selling, and account management. Hands-on experience in new age e-commerce start-ups; held critical positions across portfolios including internal systems, tele sales, customer support, marketing and account management.
Overview
21
21
years of professional experience
Work History
Regional Sales Manager – North, India
inurture.co.in
08.2021
- Responsible to build and manage UP, NCR and MP territory, Handling and leading an annual portfolio of 12 Cr in Ed-Tech Industry
- Lead sales meetings with C-level executives to close new business
- Conceived and implanted “Go to Market” strategy which in MP across 3 campuses contributed to 26% of company’s total Top Line in 2022
- Worked and developed Partner Ecosystem which led 21% increase in partner business in the territory
- Lead a team of 20+ Managers and Executives, across multiple locations provide training and mentorship on sales best practices, and deliver support throughout the sales cycle
- Added new accounts in 2023 which contributed 10% of company’s total top line in 2023
- New Campus in Mathura among top 3 in company in terms of annual sales in 2023
- Delhi Campuses best in operational quality with “NIL” revenue leakages and on time invoice collections.
Co-Founder
Construmart Online Private Limited
Gurugram
04.2017 - 08.2020
- Spearheaded the Sales for the Business, achieved a run rate of INR 5 CR monthly in a span of 3 years
- Managed Overall product development with the tech function
- Recognized as Registered Startup by DPIIT Government of India
- Secured Seed round from pansofin, Gurgaon in Dec 2017
- Clients include Jai Bharat Maruti, Bristol Hotel, Akshaya Patra Foundation, blackberry shirts etc with 1st 3 years Established Brand Level Partnerships with Havells, Sudhir Genset, ThyssenKrupp, Sargam Electronics.
Supplier Relations
shotang.com
Delhi
10.2016 - 04.2017
- Driving CSAT Score & performance of Sellers on the portal
- Developed partner/seller network across Delhi & Haryana.
Senior Manager – Marketing
tolexo.com - indiamart.com initiative, now Renamed to https://pooraa.com/
Noida
01.2015 - 06.2016
- Customer Service & Marketing Operations
- Designed customer segments - Platinum & Gold & managed in-house CRM development
- Achieved 46% quarterly growth in new customer acquisition
- Managed Third Party Call Centers, tele sales process & 50 direct reports
- Handled 325 FTEs
AGM
power2sme.com
Gurugram
10.2012 - 12.2014
- Tele Business/Inside Sales & Customer Support
- Achieved a YoY growth rate of 40% in new customer acquisition
- Customer retention rate increased from 9% to 39% annually
- Increased call productivity by 15% by various process improvement
- Managed a Team of 63 professionals.
Entrepreneur
Financial Services Business
NCR
08.2010 - 09.2012
- LIC Life Insurance & Housing Loan
- Tele Sales, Sales & Customer Support.
Team Leader Sales Operations
Colt Technology Services - India
Gurugram
03.2006 - 07.2010
- Sales Operations - Oversee sales data integrity & quality
- Management Reporting and Analysis across EU, US and India
- Sales Budgeting & supervised accurate payout of €52 million sales incentives annually
- Traveled to EU for process transitions
Senior Executive
Satellite Office Solutions Pvt Ltd
Gurugram
04.2003 - 03.2006
- Interacting with EU Clients.
Team Member
Boules Trading
Gurugram
01.2000 - 03.2003
- LAN & Desktop Support.
Education
Six Sigma Green Belt -
QAI India
Digital Marketing -
Google - Certification
Import Export Documentation -
NIESBUD – Noida
B. Com -
University of Delhi
Skills
- Six sigma green belt Trained
- Team Management
- E-Commerce
- Tele sales/inside sales
- P&L Management
- Business Development
- Business Growth
Awards
- Innovators Award, AnBac Skiils, 08/2018, Award in innovation category to construmart for proptech starups.
- Award for Multi-Tasking, POWER2SME.COM, 07/2013
- Management Award, COLT India, 06/2007
- Yearly Customer value Award, COLT India, 08/2007, in COLT
- Monthly Shine Star Award, COLT India, 03/2008
- Monthly Shine Star Award, COLT India, 12/2008
- Monthly Shine Star Award, COLT India, 04/2009
Timeline
Regional Sales Manager – North, India
inurture.co.in
08.2021
Co-Founder
Construmart Online Private Limited
04.2017 - 08.2020
Supplier Relations
shotang.com
10.2016 - 04.2017
Senior Manager – Marketing
tolexo.com - indiamart.com initiative, now Renamed to https://pooraa.com/
01.2015 - 06.2016
AGM
power2sme.com
10.2012 - 12.2014
Entrepreneur
Financial Services Business
08.2010 - 09.2012
Team Leader Sales Operations
Colt Technology Services - India
03.2006 - 07.2010
Senior Executive
Satellite Office Solutions Pvt Ltd
04.2003 - 03.2006
Team Member
Boules Trading
01.2000 - 03.2003
Six Sigma Green Belt -
QAI India
Digital Marketing -
Google - Certification
Import Export Documentation -
NIESBUD – Noida
B. Com -
University of Delhi
Similar Profiles
ANVISHA KUMARI SINGHANVISHA KUMARI SINGH
Senior Software Developer at Tech MahindraSenior Software Developer at Tech Mahindra
Sameer AryaSameer Arya
Interior Design Consultant at Sameer AryaInterior Design Consultant at Sameer Arya
Vaibhav DubeyVaibhav Dubey
Principal Software Engineer at PepsiCoPrincipal Software Engineer at PepsiCo
Kajal PanwarKajal Panwar
SDET Lead at ONE MOBIKWIK SYSTEMS LIMITEDSDET Lead at ONE MOBIKWIK SYSTEMS LIMITED
Sanjay Kumar VermaSanjay Kumar Verma
Regional Sales Manager – North India at Govind Milk & Milk ProductsRegional Sales Manager – North India at Govind Milk & Milk Products