Harsh Singh

CLIENT : JP MORGAN CHASE

• Perform daily data analysis to resolve claim payment discrepancies using SQL and Data warehouses .
• Maintain clear communication between claims administration and configuration with clear data flows and process diagrams
• Created dashboards to monitor and track key performance indicators
• Creating reporting tables as per client requirements to extract transactions and enrollment reports in different formats
• Analyze large volume of data from multiple sources to detect trends in claim costs and losses.
• Play crucial role in strategy building for business by using both – internal & external data
• Generated business intelligence reports to inform strategic decision-making.
• Created dashboards to monitor and track key performance indicators

• Entering the customers data in excel file, and Managing the files as per Business client requirements
• Provided customer service to clients regarding banking products and services
• Performed daily operations such as balancing cash drawers and reconciling transactions
• Monitor customer accounts for suspicious activity
• Created financial models and analyzed financial statements.
• Respond to customer inquiries and complaints in a timely and professional manner.

• Oversee all aspects of the Visa and Immigration Service
• Supervise the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government
• Review and ensure that all of the information provided by clients is accurate and correct, preparing and checking all legal documents
• Developed and maintained courteous and effective working relationships.
• Supported clients with business analysis, documentation, and data modeling.
• Handled customer inquiries and suggestions courteously and professionally.