HARSH VARDHAN
Sonipat
Summary
Business Analyst with 5+ years of experience working on digital platforms, specializing in requirement analysis, functional specification, and translating business needs into product features. Experienced in creating BRDs/FRDs, defining user flows, and working closely with cross-functional teams to ensure accurate and timely delivery.
Overview
7
7
years of professional experience
Work History
Senior Business Analyst
Taxmann
10.2021 - 06.2025
- Played a key role in the launch of an upskilling platform by defining user flows and driving requirement clarity, supporting timely feature delivery and contributing to ₹25L+ revenue generation
- Worked on API usage analytics by identifying key tracking requirements and defining metrics, enhancing visibility into API performance and helping reduce support dependency by ~25%
- Actively participated in sprint demos and product discussions, ensuring alignment between business requirements and delivered features
- Led UAT efforts by validating features against defined requirements and proactively identifying critical gaps, reducing production issues and improving release quality
Business Analyst
Fabindia
09.2020 - 10.2021
- Contributed to planning and execution of multi-channel customer engagement campaigns (email, SMS, push) by gathering requirements and coordinating with internal stakeholders, driving ~16% increase in repeat user visits
Business Analyst
Collegedunia
11.2019 - 09.2020
- Identified opportunities to improve content discoverability for student users and contributed to the implementation of a coupon discovery experience, resulting in a 20% increase in website traffic
Business Analyst
Careers360
09.2018 - 10.2019
- Contributed to improving candidate profile completion on a recruitment platform by supporting onboarding optimization and reducing friction in the user journey, resulting in ~25% increase in profile completion rates
Education
B.Tech - Computer Science and Engineering
Guru Gobind Singh Indraprastha University
New Delhi06-2018
Skills
- Requirement Gathering & Analysis
- Product backlog management
- Sprint Planning
- Agile methodology
- Wireframing
- User research
- Stakeholder Coordination
- Cross-functional Collaboration
- Release management
- Data analysis
- Documentation management
Technical Proficiencies
JIRA, Confluence, Figma, Balsamiq, Google Analytics, MS Excel, Power BI, SQL, CleverTap, WebEngage
Timeline
Senior Business Analyst
Taxmann
10.2021 - 06.2025
Business Analyst
Fabindia
09.2020 - 10.2021
Business Analyst
Collegedunia
11.2019 - 09.2020
Business Analyst
Careers360
09.2018 - 10.2019
B.Tech - Computer Science and Engineering
Guru Gobind Singh Indraprastha University