Guest Service Associate
Renaissance Mumbai Convention Center
- Maintained a well-groomed, professional appearance, meeting hotel brand values and consistently delivering positive first impressions.
Harshada Suvarna
Mumbai
Summary
Motivated professional with extensive experience in customer-facing roles, consistently delivering exceptional guest experiences. Maintains a welcoming and professional environment, adapting swiftly to dynamic situations. Proven track record of ensuring guest satisfaction and fostering loyalty.
Work History
Teacher
St. Thomas Marthoma School
Directed educational programmes at St. Thomas Marthoma School, ensuring curriculum delivery aligned with student needs and learning outcomes.
- Maintained trusting student relationships by providing both educational and emotional support to students.
Teacher
GES English Medium High School
Facilitated student engagement in English learning at GES English Medium School (ICSE) to enhance language proficiency over two years.
- Maintained trusting student relationships by providing both educational and emotional support to students.
Teacher
Queen Mary High School
Facilitated learning experiences for students at Queen Mary High School over three years.
- Established positive relationships with students, parents, fellow teachers and school administrators.
Education
bachelor of commerce -
Mumbai University
Mumbai, IN-MH01-2007
Certificate of Higher Education -
St Judes High School
Malad West01-2002
Skills
- Customer relationship management
- Curriculum design
- Student engagement
- Interpersonal skills
- Creativity and honesty
Additional Qualification
· Basic Computer Knowledge
· Done ECC.ed from Adarsh Institute
Languages
English
Upper Intermediate
B2
Hindi
Upper Intermediate
B2
Marathi
Upper Intermediate
B2
tulu
Advanced
C1
Declaration
- I hereby declare that the above particulars are true and correct to the best of my knowledge and belief and in the event of any information being false or incorrect, my candidature will be liable to be cancelled.
Timeline
Guest Service Associate
Renaissance Mumbai Convention Center
Teacher
St. Thomas Marthoma School
Teacher
GES English Medium High School
Teacher
Queen Mary High School
bachelor of commerce -
Mumbai University
Certificate of Higher Education -
St Judes High School