Harshal Kakani

To secure a leadership position within a dynamic organization, leveraging my expertise in strategic planning, process improvement, and team management to drive operational excellence and business growth.

• Increased Sales: Boosted sales by 20% within the first year by implementing a new marketing strategy.
• Customer Satisfaction: Achieved a 95% customer satisfaction rate through improved support services.
• Project Management: Led a renovation project, completing it on time and under budget.
• Efficiency: Streamlined billing processes, reducing processing time by 50% and saving annually.
• Team Leadership: Mentored five junior analysts, resulting in their promotions.
• Cost Savings: Implemented a new inventory system, reducing errors by 25% and cutting costs by 10%.
• Recognition: Awarded Employee of the Year for outstanding performance.

• Successfully reduced operational complaints through effective root cause analysis and continuous improvement initiatives.
• Led a team to significant improvements in first-mile operations, enhancing overall service efficiency.
• Developed and maintained robust MIS systems, improving reporting accuracy and timeliness, aiding in better decision-making.