Summary
Overview
Work History
Education
Skills
Personal Information
Disclaimer
Key Skills Attributes
Timeline
Generic

Harshi Goyal

Product Analyst
Ghaziabad

Summary

Policy Management and Data Management for various International Clients Facilitate in executing end to end task for leadership training programs (Arranging sessions & trainers, driving enrollments, survey designing, attendance maintenance & completion updates, certificates distribution, delivering course completion report and survey analysis). Experience in training need identification and analysis, training planer, schedules, course setup, logistics and procurement services. Vendor Management for external trainings and facilitating procurement (Payment for service provided) service for Vendors/trainer. Ability to communicate effectively within a multi-disciplinary project team employees and external agencies to complete assigned tasks on time and within specifications. Well-versed with MS-Office applications Hands-on experience in Producing Reports and Dashboards. Work proficiency MS-Excel, Power BI. Profound knowledge of advanced statistical analysis, survey designing, procurements, survey analysis, monthly business review reports and additional project management skills. Strong analytical & problem-solving skills, effective written & verbal communication skills, interpersonal skills, organizational and multi-tasking skills, sound judgment and proficiency in tools and systems. Having a good experience in process transition and other capabilities required perform migration. Maintaining update trackers and SOP updates in the process document.

Overview

9
9
years of professional experience

Work History

Product Analyst

Mercer Consulting India Pvt Ltd
Noida
01.2022 - Current
  • Approached users and interacted in natural conversation with goal of developing brand loyalty.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Communicated product information with confidence and educated consumers about company.
  • Increased product awareness through training’s
  • Worked with development team to define and implement customer change requests to enhance product functionality.
  • Supported development team in generation of technical requirements and product documentation to achieve process commonality.
  • Interacted with internal partners to track development progress and address non-conforming issues to avoid negative impacts on completion timelines.
  • Collaborated with internal team members and customer representatives to clarify relationship of business and project goals and obtain enhanced perspective of development process.
  • Compared project goals and user experiences and recommended revisions to bring entities into alignment.
  • Contributed to creation and implementation of technical requirements and specifications to establish common foundation for application development.
  • Attended weekly development team meetings and assisted in identification and resolution of issues to maintain timeline and budget integrity.

Sr. Lead Analyst (Global Benefit Management)

Mercer
Gurgaon
08.2019 - 12.2021
  • Responsible for driving multiple short-term projects associated with corporate renewals
  • Controlling and managing the completion of multiple tasks assigned to internal brokers
  • Updating policy trackers for clients
  • Conducting renewal strategy meetings
  • Scheduling regular meetings with internal brokers and project managers
  • Designing the scope and statement of work
  • Designing annual performance decks
  • Publishing global legal and corporate updates.
  • Performing UAT

Sr. Analyst (Global L&D)

MetLife GOSC
Noida
07.2015 - 08.2019
  • Responsible for performing training need identification survey and analysis
  • Providing support to project managers
  • Connecting with vendors and arranging outsourced training sessions
  • Handling training requests for MetLife employees
  • Designing pre and post-course surveys
  • Handling logistics and administrative tasks
  • Effective communication with stakeholders and clients
  • Prepare reports for completions and assignments of e-learning courses
  • Creating SOPs and updating them regularly.

Education

B.com - undefined

CCS University Meerut

12th - undefined

10th - undefined

Skills

Data Analysisundefined

Personal Information

  • Father's Name: Mr. Ranjan Lal Goyal
  • Date of Birth: 03/17/91

Disclaimer

I hereby declare that the above-mentioned information is correct up to the best of my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Key Skills Attributes

  • Good communication
  • Interpersonal skills
  • Sportsmanship spirit
  • Committed team player
  • Flexible approach
  • Honest and transparent approach
  • Strong punctuality
  • Dedication towards work
  • Target oriented
  • Professional handling of situations

Timeline

Product Analyst

Mercer Consulting India Pvt Ltd
01.2022 - Current

Sr. Lead Analyst (Global Benefit Management)

Mercer
08.2019 - 12.2021

Sr. Analyst (Global L&D)

MetLife GOSC
07.2015 - 08.2019

B.com - undefined

CCS University Meerut

12th - undefined

10th - undefined

Harshi GoyalProduct Analyst