Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patitapaban Das

Noida

Summary

Having 20+ year of experience in IT , Implementation, Consulting industry in various Techno Functional and Leadership role for US Healthcare and Health & Benefits domain. Successfully managed GSD Health B2B Brokerage and Consulting portfolio which consists of Marketing and renewal and various specialty support for US Clients. Led the offshore AI team for various US healthcare/claims data analysis using cutting edge technologies.

Experience in working with different team sizes in global model and adapted well cross cultures and business practices. Managed teams across locations in India and worked closely with India/US leadership. I am truly Innovative who can visualize, conceptualize and implement strategies aligned towards the organizational goals.

Overview

21
21
years of professional experience

Work History

Associate Director (Program Management), AI Influence, AI Innovator

Mercer Consulting India Pvt. Ltd
Noida
03.2023 - Current
  • Lead a team of consultants and senior consultants to oversee multiple projects simultaneously, ensuring alignment with organizational objectives for the U.S. healthcare and U.S. health benefits domain.
  • Led cross-functional teams in the successful delivery of Multiple Health care Insurance Projects
  • Develop and implement strategic plans for program execution, focusing on quality, timelines, and budget constraints
  • Collaborate with US Leadership to define Strategy and Initiatives
  • Monitor project/Program Status/ identify potential risks, and implement mitigation strategies to minimize business disruptions
  • Manage stakeholder relationships
  • Oversee financial planning and budget allocation
  • Managed project budgets, tracked expenses, and controlled costs to meet financial targets
  • Streamline processes and introduce efficiencies to improve overall program effectiveness
  • Mercer Consulting India Pvt
  • Ltd a MMC Company
  • Keywords- Leadership, strategy, Mentoring, Artificial Intelligence, Machine Learning, Brokerage and Consulting, Marketing and Renewal, RFP, RFI, RFQ, Medical, Dental, Vision, Life Absent and Disability, Voluntary Benefits, Self-Insured and Fully Insured Plans, Stop-Loss, Re-Insurance, Insurer/Carrier Co-ordination, Third Party Administration (TPA), Claims Adjudication, Claims management, Statutory reporting

Program Manager/ Senior Manager- Delivery

Conduent Technology Services
Noida
02.2018 - Current
  • Project Name: Health and Welfare, Defined benefits, Defined Contributions
  • Keywords: Scope, Time, Cost, Stakeholder, Resource, Communication, Quality and Risk Mgmt

Senior Project Manager

Mercer India Pvt. Ltd
Gurgaon
07.2014 - 02.2018
  • Project Name: Benefit Work Station (US HRO Benefit Administration) – Implementation and Support
  • Technology: ETL, Informatics, Data interchange, Data Junction, Cognos Reporting, ORACLE, SQL, Enterprise Data Management

Senior Business Analyst

ACS, XEROX Company
01.2011 - 07.2014
  • Project Name: HRO, H/W Implementation

Senior Software Engineer

Mphasis an HP Company
04.2007 - 01.2011
  • Team Size: 8
  • Clients/Product: HRO Clients/ US Health Care (Carrier/TPA/Provider Products)

Senior Executive- IT

JFS Ltd.
06.2006 - 01.2007
  • Project Name: Flex cube (Retail) Implementation (Domain- Banking and Financial Services)
  • Implementation Partner- ICICI Bank, i-Flex Technologies, IBM India Ltd

BASIX-IGS- ITSL
12.2003 - 06.2006

Education

Bachelor - Accountancy, Statistics(Hons.)

Utkal University
Bhubaneswar
06-2000

Post Graduate - Information & Technology

Kuvempu University
01.2007

Post Graduate - Machine Learning and Artificial Intelligence (ML&AI)

IIIT Bangalore
08.2025

Post Graduate - Machine Learning and Artificial Intelligence (ML&AI)

Liverpool John Moores University
United Kingdom
01.2026

Skills

  • Leadership, Strategy
  • Brokerage and Consulting
  • Marketing and Renewal, RFP
  • IT Project/Program Management
  • Financial Oversight
  • US Health and Benefits/ US Health Care Consulting
  • Medical, Dental, Vision, Life, Absent, and Disability, Voluntary Benefits
  • Self-Insured and Fully Insured Plans, Stop-Loss, Re-Insurance
  • Third Party Administration (TPA)
  • Claims Adjudication, Claims management
  • Artificial Intelligence/Machine Learning
  • Project Roadmaps, Processes, Procedures & Frameworks
  • Global Client Engagement & Relationship Management
  • Direction, Vision, Oversight & Thought Leadership

Timeline

Associate Director (Program Management), AI Influence, AI Innovator

Mercer Consulting India Pvt. Ltd
03.2023 - Current

Program Manager/ Senior Manager- Delivery

Conduent Technology Services
02.2018 - Current

Senior Project Manager

Mercer India Pvt. Ltd
07.2014 - 02.2018

Senior Business Analyst

ACS, XEROX Company
01.2011 - 07.2014

Senior Software Engineer

Mphasis an HP Company
04.2007 - 01.2011

Senior Executive- IT

JFS Ltd.
06.2006 - 01.2007

BASIX-IGS- ITSL
12.2003 - 06.2006

Bachelor - Accountancy, Statistics(Hons.)

Utkal University

Post Graduate - Information & Technology

Kuvempu University

Post Graduate - Machine Learning and Artificial Intelligence (ML&AI)

IIIT Bangalore

Post Graduate - Machine Learning and Artificial Intelligence (ML&AI)

Liverpool John Moores University
Patitapaban Das