Harshit Gupta
Hyderabad
Summary
At HighRadius Technologies, I excel as an O2C Associate Consultant - II, leveraging my expertise in project management and technology to drive organizational success. My experience in customer success, coupled with a strong foundation in business processes and system configuration, positions me uniquely for the Demo Design & Build Specialist role. Eager to apply my diverse industry experience and collaborative skills, I am committed to mastering service management on Highspot's innovative platform.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Individual Contributor | Associate Consultant - II
HighRadius
03.2024 - Current
- Spearheaded comprehensive project lifecycle management, from requirement gathering to successful delivery, enhancing project efficiency through strategic planning and cross-functional team collaboration.
- Led the deployment of projects, overseeing all phases from initial planning and design to execution and scaling.
- Cultivated a culture of knowledge sharing and professional development, mentoring interns and contributing to increase in next-generation professional readiness.
- Managed cross-functional teams for optimal collaboration and results-driven performance.
- Championed seamless collaboration between internal teams and client-side stakeholders, significantly improving stakeholder satisfaction.
Associate Consultant-II
HighRadius
01.2023 - 03.2024
- Spearheaded the development of Invoice Tracking and Web Push Automation tools, boosting operational efficiency and serving as the go-to expert for these technologies.
- Delivered high-quality presentations showcasing key findings and recommendations to both internal stakeholders and clients.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Associate Consultant I
HighRadius
07.2022 - 12.2022
- Enhanced customer satisfaction by understanding and optimizing B2B financial chains, demonstrating a strong foundation in business processes and system configuration.
- Led development of cloud-based Financial Order to Cash Product automation, improving operational efficiency through innovative product configuration and database management strategies.
- Collaborated with clients to tailor automation solutions, achieving an increase in deliverable expectations through effective problem-solving and custom SQL reporting.
Associate Techno Functional Consultant Internship
HighRadius
07.2021 - 06.2022
- Learned about multiple ERP systems such as SAP, Oracle, S2k and HighRadius products, enhancing operational efficiency through optimized system configurations and streamlined processes.
Education
Bachelor of Technology, Computer Science -
Lovely Professional University
Punjab01.2022
Senior Secondary, Science -
Central Academy Senior Secondary School
Kota, Rajasthan01.2017
Skills
- Business Process
- Logical Approach
- System Configuration
- User Experience (UX)
- User Interface Design
- Web Pages
- C (Programming Language)
- Web Development
- HTML
- Cascading Style Sheets (CSS)
- Customer Relations
- Team Collaboration
Certification
- Adobe UX foundation learning journey - nasscom, FSP/2021/8/2231595
- Introduction to Machine Learning
- MTA: Introduction to Programming
- C programming
ACHIEVEMENTS
- Electrothon 2.0 - National Institute of Technology Hamirpur (Jan 2020)
- Hackathon PBCT - Ministry Of Human Resource Development (Feb 2020)
- HACKBMU 2.0 - BML Munjal University (Mar 2020)
Timeline
Individual Contributor | Associate Consultant - II
HighRadius
03.2024 - Current
Associate Consultant-II
HighRadius
01.2023 - 03.2024
Associate Consultant I
HighRadius
07.2022 - 12.2022
Associate Techno Functional Consultant Internship
HighRadius
07.2021 - 06.2022
Bachelor of Technology, Computer Science -
Lovely Professional University
Senior Secondary, Science -
Central Academy Senior Secondary School
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