Summary
Overview
Work History
Education
Skills
Certification
Positions Of Responsibility
Languages
Timeline
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Harshita Dalal

Delhi

Summary

To secure a responsible career opportunity in a fast-paced environment to fully utilize my knowledge, experience and skills, while making a significant contribution to the success of the organization

Offering proactive approach and keen interest in management practices, ready to learn and grow in dynamic environment. Brings foundational understanding of business strategies and operational processes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Management Trainee - Key Account Manager & Sales

Shadowfax Technologies
02.2024 - Current
  • Managed key accounts- Airtel, TCNS, Prozo driving revenue growth and ensuring client satisfaction
  • Ensured continuous communication with ground teams for swift client issue resolution and real-time feedback
  • Implemented robust logistics (tracking, carrier coordination, delay management) for on-time shipments
  • Reduced backlog via communication & progress tracking for faster client requests
  • Grew revenue & market share by identifying & securing new business opportunities
  • Crafted target sales strategies, fostering relationships with key decision-makers, delivering compelling presentations, negotiating and closing deals, and ensuring seamless internal collaboration for new client service delivery
  • Expanded the company's client base by adding 10+ clients thereby increasing revenue and market share

Marketing Intern

UniQin.ai
04.2023 - 08.2023
  • Conducted keyword research & analysis to optimize Amazon Ads to improving product sales & awareness
  • Worked on Google Ads, Helium 10 & SEMRush in order to increase client's visibility
  • Managed social media ad campaigns resulting in increased engagement on social media handle
  • Implemented performance marketing strategies to drive traffic, conversions, and revenue across Amazon
  • Analyzed KPIs: Return on Ad Spend, Cost Per Acquisition find opportunities for campaign optimization

Sales Executive

Tele Choice
09.2020 - 10.2021
  • Exceeded sales targets, achieving monthly and annual goals through results-driven approach
  • Resolved customer inquiries and concerns, ensuring high levels of customer satisfaction and retention
  • Developed targeted campaigns and promotions, driving lead generation and customer acquisition
  • Conducted market research to identify potential clients, resulting in a 60% increase in conversion
  • Implemented a CRM system that streamlined lead tracking, resulting in a reduction in response time

Education

MBA - Marketing

LBSIM
04-2024

B.Sc(Honors) - Zoology

Maitreyi College
01.2018

XII -

Bal Bharti Public School, Dwarka
01.2015

X -

Bal Bharti Public School, Dwarka
01.2013

Skills

  • MS Excel
  • Power BI
  • MS Power Point
  • Tableau
  • SQL
  • Leadership
  • Communication
  • Relationship Management
  • Team Player
  • Decision making
  • Creativity
  • Innovation
  • Customer service
  • Customer relationship management (CRM)
  • Negotiation
  • Schedule management
  • Data interpretation
  • Operations oversight
  • MS office

Certification

  • Understood of the Product and Brand strategy concepts to develop the factual support., 2023
  • Exposed to Macros and VBA through Certified Applications Microsoft Excel, 2022
  • Learnt Equities, Currencies, Fixed Income, GDP through Bloomberg Market Concept, 2022
  • Introduced to DAX formula and M language through Master Microsoft Power BI course, 2022
  • Grasped fundamentals of IT Automation through Python course by Google

Positions Of Responsibility

  • Joint Coordinator, Placement Cell, Onboarded 5+ organizations for placements as a part of personal portfolio, Efficient planning and management of the Placement season for around 400 students, Drafted and presented placement reports in 10 corporate offices, 2023
  • Executive Member, Summer Internship Cell, Efficiently planned and managed of the Summer Internship season for around 200+ students, Onboarded 4 new organizations for summer internships as a part of personal portfolio, Managed placement processes of 10 companies and various talks and seminars, Organized one to one Capability Building Session of 200+ students as a part of CB vertical, As a part of Alumni Vertical we extracted the contacts of alumni HR to strengthen our database, Acted as SPOC for students of F&G section for internship related doubts, 2022
  • Treasurer, Chrysalis (Zoology Society), Organized department fest for 100+ participants from 10+ colleges, Raised sponsorship of INR 50,000 from local coaching institutes, food chains and shop vendors, Handled social media platform for promotional activities and increased 40% followship, 2016-17

Languages

English
Advanced (C1)
Hindi
Advanced (C1)
French
Intermediate (B1)

Timeline

Management Trainee - Key Account Manager & Sales

Shadowfax Technologies
02.2024 - Current

Marketing Intern

UniQin.ai
04.2023 - 08.2023

Sales Executive

Tele Choice
09.2020 - 10.2021

B.Sc(Honors) - Zoology

Maitreyi College

XII -

Bal Bharti Public School, Dwarka

X -

Bal Bharti Public School, Dwarka

MBA - Marketing

LBSIM
Harshita Dalal