Harshita Ghanghas

Managed order processing, ensuring timely dispatch and delivery.

Handled product listing and updates on e-commerce platforms.

Processed and coordinated returns to ensure smooth customer experience.

Managed claims for damaged or undelivered products

• Launched and maintained eCommerce site with continued optimizations to deliver outstanding customer experiences.
• Tested functionality of ecommerce platform prior to launch.
• Researched emerging technologies related to marketing automation tools or eCommerce platforms.
• Integrated payment gateways into existing ecommerce websites.
• Led development of new features for ecommerce platforms such as product filtering capabilities or personalized recommendations engines.
• Created new digital marketing campaigns to promote products and services on various ecommerce platforms.
• Negotiated contracts with vendors for web hosting services and other third party solutions needed for running an effective eCommerce business.