Harshitha K
Process Analyst - Insurance
Bengaluru,KA
Summary
Dynamic Process Analyst with a proven track record at Arthur J. Gallagher & Company, excelling in policy review and client communication. Skilled in Microsoft Office and Smart Office, demonstrating strong communication and problem-solving abilities. Achieved organizational targets through effective team workload management and client query resolution, showcasing attention to detail and adaptability.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Process Analyst
Arthur J. Gallagher & Company
10.2022 - 12.2024
- Reviewing policies, certificates, contracts, invoices, summary of benefits and census.
- Updating premiums and clients information in online portals such as Sales force, Smart Office and Agency Integrator.
- Handling of client communications and clarifications of their queries.
- Managed FRS mailbox, directly responding to US clients and effectively resolving their queries in timely manner.
- Assigning of day to day work loadings to the team and ensuring completion of the same.
- Maintaining services level for the process to achieve the targets of the organization.
Education
MBA - Finance
Sindhi Institute of Management
Bengaluru, India 04.2001 -
Bachelor of Commerce - Finance
Presidency College
Bengaluru, India 04.2001 -
Skills
Reporting skills
Strong Communication
Problem - Solving
Microsoft office
Attention in Detail
Smart Office, Sales Forces, Agency Integrator
Flexible & Adaptable
Intellectually Curious
Timeline
Process Analyst
Arthur J. Gallagher & Company
10.2022 - 12.2024
MBA - Finance
Sindhi Institute of Management
04.2001 -
Bachelor of Commerce - Finance
Presidency College
04.2001 -