Summary
Overview
Work History
Education
Skills
Residential Address
Awards
Disclaimer
Timeline
Generic

Harshitha S

Bengaluru

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Order to Cash Operations Associate (AR Process)

Accenture Solutions Private limited
Bengaluru
10.2022 - Current
  • Handled multiple bank account receipt processing from ACH wires and lock box
  • Downloading bank statements and reconciling
  • Accountable for posting cash payments on customer accounts and balance cash posted to cash receipts
  • Identifies payment (short pay/overpay/no pay)
  • Creating unapplied credit for no remittance transaction
  • Posting Intercompany payments and creating Journal entry
  • Uploading spread sheet for Split payments
  • Processing prepayment and creating customer deposit
  • Assuring all monthly, weekly and daily deadlines are met in the cash applications process
  • Perform research and initiate resolution of unapplied cash items within one business day by following up
  • Train new hires in cash application
  • Posting cash log.

Process Associate (Customer Care Process)

Tata Consultancy Services Ltd.
Bengaluru
07.2019 - 09.2022
  • Order Creation from Emails and Fax to online orders on behalf of customers after validating the Customer account information
  • Handling customer queries and concerns related to order placed
  • Return & Reship creation and management
  • Managing Delivery Centre and Warehouse requests and emails
  • Cross-checking the product or goods availability in distribution center while placing customer order
  • Managing catalogue request and issuing catalogues
  • Preparing monthly and daily reports, handling and resolving client Emails and Issues(Defect log)
  • Worked as quality checker
  • Special order creation management and reports(Back order, fax process and cloud service)
  • Spocs for training new joiner's, mandatory courses and fun activity.

Education

Bachelor of Commerce -

Seshadripuram Institute of Commerce And Management College, Bangalore University
05.2019

Higher Secondary School Certification (12th Std) -

Vidhya Vardaka Sangha PU College, Department of Pre-University Education(Karnataka)
03.2016

Secondary School Certification (10th Std) -

Lewa English High School, Karnataka Secondary Education Examination Board (Karnataka)
03-2014

Skills

  • MS Excel
  • MS Word
  • MS PowerPoint
  • Willingness to take responsibilities
  • Quick Learner and patient listener
  • Ability to work in team or as an individual
  • Likes to be optimistic always
  • Self-Confident & Goal oriented
  • Maintaining speed and accuracy levels
  • Workload prioritization

Residential Address

#590/2, 15th main road, 1st block, 3rd stage, west of chord, manjunathnagar, Bengaluru, Karnataka, 560010

Awards

  • Outstanding Performance and Accomplishment Award, 2020.
  • Appreciation from client and chosen as star performer of the Month.
  • Reward to our team work the client appreciated by providing another project
  • Provided process improvement for ease production
  • Star performer Award, 2023 and Jan 2024

Disclaimer

I hereby declare that the above furnished information is correct information to the best of my knowledge and belief.

Timeline

Order to Cash Operations Associate (AR Process)

Accenture Solutions Private limited
10.2022 - Current

Process Associate (Customer Care Process)

Tata Consultancy Services Ltd.
07.2019 - 09.2022

Bachelor of Commerce -

Seshadripuram Institute of Commerce And Management College, Bangalore University

Higher Secondary School Certification (12th Std) -

Vidhya Vardaka Sangha PU College, Department of Pre-University Education(Karnataka)

Secondary School Certification (10th Std) -

Lewa English High School, Karnataka Secondary Education Examination Board (Karnataka)

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Harshitha S