Hashim P H
Bengaluru
Summary
Dynamic leader with a proven track record at IDBI BANK LTD in team management and financial analysis. Successfully transformed branches into profit centers, resulting in consistent growth across key sectors. Expert in cultivating customer relationships and driving business expansion through strategic marketing initiatives and cross-functional collaboration. Committed to leveraging these skills to achieve further organizational success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Regional Head|Retail Assets|Sales
IDBI BANK LTD
Bengaluru
05.2024 - Current
- Implemented strategies ensuring consistent accomplishment of desired outcomes.
- Cultivated progressive atmosphere by unifying operations in various sectors to prioritize customer delight.
- Maintained an up-to-date knowledge of industry developments to ensure competitive advantage.
- Monitored compliance with all legal and regulatory requirements within the region.
- Oversaw regional sales efforts, setting targets and strategies to exceed sales objectives.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Led a team of managers, providing coaching and development to achieve exemplary performance metrics.
Regional Head|Branch Banking
IDBI BANK LTD
Hyderabad
07.2021 - 04.2024
- Spearheaded team efforts to set a new business standard in the region.
- Achieved specific goals across multiple sectors with an unwavering focus on performance.
- Launched six new retail branches within the timeframe.
- Ensured compliance with laws and regulations governing business operations in the region.
- Analyzed team performance on weekly basis through review of in-depth reports.
- Maximized selling effectiveness through coaching, recognition and providing effective feedback.
- Cultivated development of high-performing teams by implementing inclusive work culture focused on individual and team development.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Directed operations across multiple locations, ensuring alignment with corporate goals and standards.
- Developed and executed marketing campaigns tailored to regional preferences and opportunities.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented strategic planning initiatives to enhance regional market penetration and profitability.
Branch Head| Branch Banking
IDBI BANK LTD
Kollam-Kerala
07.2019 - 06.2021
- Propelled significant expansion within every sector with more than 50% surge in low-cost deposits, retail assets, and fee income.
- Excelled in driving success for key initiatives including loans, recoveries, and sales at various scales.
- Developed systematic approaches to recover non-performing assets, meeting organizational objectives.
- Ensured compliance with local laws, regulations, and safety standards at all times.
- Established goals for each officer and executive within the branch, and monitored their progress towards achieving those goals.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Developed strategies to increase sales and improve customer satisfaction levels.
Branch Head |Branch Banking
IDBI BANK LTD
Bengaluru
10.2016 - 06.2019
- Achieved significant growth in low-cost deposits, advances, and cross-sales to secure branch's top-ranking status.
- Instrumental in onboarding high-value customers for Personal Banking, Corporates for Business Banking, and Payroll.
- Cultivated crucial governmental alliances, driving considerable business growth.
- Promoted alignment with effective business and operational workflows across all resources.
- Established and built customer relationships through targeted outreach and initiatives.
- Conducted reviews and evaluations for cost-reduction opportunities.
- Ensured compliance with local laws, regulations, and safety standards at all times.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Grew business banking relationships through proactive outreach.
Branch Head|Branch Banking
IDBI BANK LTD
Alappuzha
06.2012 - 10.2016
- Boosted performance metrics, transforming branch into a profit-generating center in record time of six months.
- Adopted a focused strategy for onboarding that expanded the high-net-worth client base in Personal and Business Banking.
- Developed specialized approaches that fostered better alignment between businesses and government entities.
- Delivered innovative CTS, CPS, and ATM sub-membership solutions to cooperative banking clients.
- Enhanced customer satisfaction and experience by elevating branch to a leading position among peers.
- Directed the training and development of all staff members in order to ensure they were meeting job requirements.
- Designed sales and service strategies to improve revenue and retention.
- Resolved customer complaints in a timely manner while maintaining a high level of professionalism.
- Monitored competitors' activities and market trends in order to identify areas where improvements could be made.
Regional Sales Manager|Retail Liabilities
IDBI BANK LTD
Chennai
06.2009 - 05.2012
- Secured top ranks continuously, ensuring budget targets were met each month.
- Achieved superior results in sales figures across executive and managerial positions.
- Upheld low-cost strategy by keeping cost-to-income ratio over 1.
- Cultivated an environment that fostered teamwork among regional sales staff members.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Identified opportunities for cross-selling and up-selling within existing customer base.
- Developed and managed regional sales program and market operations.
- Recruited, trained, coached, mentored, and evaluated a team of regional sales representatives.
- Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
Coordinator -Regional Office
IDBI BANK LTD
Chennai
08.2007 - 05.2009
- Optimized performance metrics by fostering a results-driven work environment.
- Facilitated collaboration among departments resulting in the successful opening of more than 100 branches.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained calendars of upcoming events, meetings and deadlines.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Organized team events to promote a positive work environment.
Cluster Sales Manager|Kerala
IDBI BANK LTD
Kochi
11.2005 - 07.2007
- Demonstrated sustained success in meeting financial objectives.
- Prepared weekly, monthly, quarterly reports on sales activities for senior management review.
- Reviewed monthly sales reports to assess progress towards goals and objectives.
- Recruited, trained, coached, mentored, evaluated performance of team members regularly.
- Managed relationships with key customers to ensure satisfaction with products and services.
Direct Sales Manager
IDBI BANK LTD
Kottayam -Kerala
06.2004 - 10.2005
- Consistently met targets and introduced a cost-effective onboarding model for new customers.
- Created detailed reports of sales performance, forecasting future trends in direct sales.
- Translated senior management objectives and directives into actionable front-line sales strategies and effective policies.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Developed and implemented successful strategies to increase direct sales revenue.
- Supported sales team members to drive growth and development.
Personal Financial Consultant
IDBI BANK LTD
Kottayam -Kerala
04.2003 - 06.2004
- Executed detailed planning for strategic implementation of business at the location.
- Worked towards achieving the budgets by onboarding new customers in personal banking and business banking.
- Achieved weekly and monthly goals consistently.
- Coordinated and participated in group presentations on financial services to attract new clients.
- Created personalized investment plans for clients based on their individual goals and risk tolerance.
Marketing Coordinator
Component Solution Technologies
Chennai
06.2001 - 03.2003
- Sales of computer components and peripherals to various dealers and distributors in South India.
- Sales of Computers and Network solution to various Corporates.
- Achieved the business goals and revenue targets consistently during the period.
- Marketed products and services at tradeshows and promotional events.
Senior Marketing Executive
Hi-Power Marketing Pvt Ltd
Chennai
10.1998 - 04.2001
- Managed marketing functions to present products and services effectively.
- Enhanced sales of computers, components, and peripherals through diverse dealer networks in Tamil Nadu.
- Exceeded monthly business targets.
Education
MBA - Marketing
Tamil Nadu Open University
Chennai, India01-2012
Bachelor of Science - Electronic Science
The New College, University of Madras
Chennai, India01-1998
Skills
- Team management
- Financial Analysis
- Business Analysis
- Credit Analysis
- Cross-functional Team Leadership
- Cross-functional Team Management
- Progressive Training Management
- Customer Relationship Management
- Proficient in STP Implementation
- Business Growth Strategies
- Program Management
- Capacity Management
- Conflict Resolution Management
- Operations Management
- Staff management
- Strategic Brand Marketing
- Competitor analysis
- Partnership development
- Human resources management
- Customer Experience Management
Affiliations
- Volunteers during crisis situations in society provide critical support and solutions
- Explores each opportunity to upgrade the wisdom in human behavior assessment
Accomplishments
- Best Region in Retail Asset Sales on Quantum of Business Achievement
- Top 5 regions in Composite Ranking in Q3 of Fy 23-24.
- Best Performing Region in PSL Business for the year 23-24.
- Top 5 Region in Composite Ranking consistently in Fy 21-22.
- Top Performing Branch of the Zone in TPD Business , Retail Asset Business , Gold Loan Business , Recovery of Stressed Assets in Fy 2019-20, 20-21.
- Top Ranked Branch in the Year 2018-19,
- Top Performing Branch in Low Cost Deposits, TPD Sales, New Customer Onboarding, Retail Asset business in the year 2016-17, 2017-18.
- Best Branch in Kerala Region for the Year 2014-15 in Low Cost Deposit, PSL Business , Structured Retail Assets , TPD Sales and Agri Business.
- The Performance was recognised at the hands of Top Management ( MD & CEO|DMD) in the Year 2013-14, 2018-19, 2020-21, 21-22, 23-24 for achievement in various National campaigns.
- Best Regional Sales Manager in the Year 2009-10. 2010-11, 2011-12.
- Best Cluster Sales Manager in the Year 2005-06, 2004-05.
Languages
English
First Language
Tamil
Elementary (A2)
A2
Malayalam
Beginner (A1)
A1
Hindi
Intermediate (B1)
B1
Certification
- JAIIB - Indian Institute of Banking & Finance
- CAIIB - Indian Institute of Banking & Finance
- Certified Credit Professional - Indian Institute of Banking and Finance
- IC-38 - IRDA
- Mutual Fund Distributors Certification Exam - AMFI|NISM
References
References available upon request.
Timeline
Regional Head|Retail Assets|Sales
IDBI BANK LTD
05.2024 - Current
Regional Head|Branch Banking
IDBI BANK LTD
07.2021 - 04.2024
Branch Head| Branch Banking
IDBI BANK LTD
07.2019 - 06.2021
Branch Head |Branch Banking
IDBI BANK LTD
10.2016 - 06.2019
Branch Head|Branch Banking
IDBI BANK LTD
06.2012 - 10.2016
Regional Sales Manager|Retail Liabilities
IDBI BANK LTD
06.2009 - 05.2012
Coordinator -Regional Office
IDBI BANK LTD
08.2007 - 05.2009
Cluster Sales Manager|Kerala
IDBI BANK LTD
11.2005 - 07.2007
Direct Sales Manager
IDBI BANK LTD
06.2004 - 10.2005
Personal Financial Consultant
IDBI BANK LTD
04.2003 - 06.2004
Marketing Coordinator
Component Solution Technologies
06.2001 - 03.2003
Senior Marketing Executive
Hi-Power Marketing Pvt Ltd
10.1998 - 04.2001
MBA - Marketing
Tamil Nadu Open University
Bachelor of Science - Electronic Science
The New College, University of Madras
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