Hema Giri
Summary
Professional with 10 years of experience in account management and revenue enhancement. Demonstrated success in developing strategic sales initiatives and leading cross-functional teams. Expertise in building strong client relationships and utilizing industry insights for competitive advantage.
Overview
10
10
years of professional experience
Work History
DGM & Client Manager
Vodafone Idea Ltd
08.2021 - Current
- Managed global accounts portfolio, generating annual revenue of INR 510 million.
- Achieved 13% year-over-year revenue growth by executing strategic account initiatives.
- Cultivated relationships with C-level executives through effective communication and recommendations.
- Established long-term client partnerships, acting as a trusted technology adviser.
- Enhanced brand visibility at leadership levels to support organizational growth.
- Negotiated contracts and pricing agreements to maximize profitability.
- Conducted regular account reviews to identify business needs and growth opportunities.
- Received exceptional performance rating for two consecutive years, resulting in promotion to DGM.
Key Account Manager
Reliance Communications Ltd
03.2017 - 08.2021
- Supervised large enterprise accounts generating annual FLX revenue of INR 100 million.
- Promoted sales by cultivating client relationships and acquiring new leads.
- Managed complete sales cycle, including quote to cash, pipeline development, and reporting.
- Secured multiple new logos with significant revenue potential by addressing telecom needs.
- Increased revenue by twenty-six percent within one year across designated accounts.
Business Development Executive
Idea Cellular Ltd
12.2015 - 03.2017
- Identified new market opportunities and qualified effective leads.
- Utilized market intelligence to develop compelling calling pitches.
- Coordinated with technical teams to support pre-sales efforts.
- Managed full sales process, including inquiries, quotes, negotiations, and deal closures.
- Ensured seamless coordination of processes with internal teams.
Education
MBA - Marketing Management
Anna University
10-2018
BE - CSE
SSM College of Engineering
06-2012
Skills
- Consultative selling
- Business planning
- Account Development Plan
- CXO Advisor
- Business development
- Strategic Outlook
- Relationship Management
- Strategic communication
- Managing RFPs
- Sales-specific program management
- Contract Management
- Account management
- Strategic planning
- Revenue growth
- Problem solving
- Cross-functional collaboration
OVERALL EXPERIENCE
- Working as Client Manager since Aug'2021
- Key Account Manager from Mar'2017-Aug'2021
- Business Development Executive from Dec'2015-Mar'2017
UPSC Civil Service Aspirant
- Cleared prelims, mains, and attended the interview in my second attempt with extensive preparation, which is one of the most difficult competitive examinations in India
- Qualities and skills gained in this process are discipline, curiosity, perseverance, patience, focus, analytical ability, time management, and communication skills
References
References available upon request.
Timeline
DGM & Client Manager
Vodafone Idea Ltd
08.2021 - Current
Key Account Manager
Reliance Communications Ltd
03.2017 - 08.2021
Business Development Executive
Idea Cellular Ltd
12.2015 - 03.2017
MBA - Marketing Management
Anna University
BE - CSE
SSM College of Engineering
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