Hema Chandra Bala Nataraj Yerra

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Authorization of All Counter Transactions: 

• Cash Receipts: Verify and approve all cash deposits made at the bank counter to ensure compliance with banking regulations and internal policies.
• Cash Payments: Authorize cash withdrawals and ensure that the correct amount is dispensed to customers while maintaining necessary documentation.
• NEFT (National Electronic Funds Transfer): Review and authorize NEFT transactions, ensuring proper routing and compliance with regulations.
• RTGS (Real-Time Gross Settlement): Authorize RTGS transactions, ensuring large-value transfers are processed promptly and accurately.

Handling of Cash and Vault Operations

• Cash Management: Oversee cash levels in the branch and ensure that adequate cash is available for daily operations, including cash deposits and withdrawals.
• Vault Operations: Manage the security and operations of the bank vault, including cash storage, access control, and record-keeping of all vault transactions.

Issuance of Cheque Books

• Request Processing: Handle customer requests for new cheque books, ensuring identity verification and compliance with bank policies.
• Record Maintenance: Maintain accurate records of issued cheque books to ensure accountability and traceability.

ATM Cards

• Issuance: Process requests for ATM cards, ensuring proper verification of the account holder's identity.
• Activation: Facilitate the activation process for new ATM cards, ensuring customers understand how to use their cards securely.
• Customer Support: Provide assistance to customers regarding ATM card-related issues, such as lost or stolen cards.

Mobile Banking

• Account Setup: Assist customers in setting up mobile banking services, including app installation and account linking.
• Troubleshooting: Address any issues customers may face while using mobile banking applications, including transaction failures or app functionality problems.

Passbooks

• Issuance: Provide passbooks to account holders, documenting account transactions such as deposits, withdrawals, and interest earned.
• Updating: Facilitate the updating of passbooks for customers, ensuring that their account information is current and accurate.

Account Openings

• Documentation Verification: Review customer applications for new accounts, ensuring all required documentation is collected and verified.
• KYC Compliance: Ensure compliance with Know Your Customer (KYC) regulations during account opening processes.

Loan Disbursements

• Loan Approval: Authorize and process approved loans, ensuring that all conditions are met before disbursement.
• Documentation: Ensure that all necessary documentation is in place for loan agreements and disbursement processes.

Documentation

• Record Keeping: Maintain accurate and organized records of all transactions, customer interactions, and internal processes for compliance and audit purposes.
• Regulatory Compliance: Ensure that all documentation complies with banking regulations and internal policies.

Loan Recoveries

• Recovery Management: Oversee the recovery of loan amounts from customers, ensuring that repayment schedules are adhered to.
• Customer Communication: Maintain communication with borrowers regarding their loan status, payment reminders, and collection processes.

Preparation of Various Reports

• Transaction Reports: Prepare daily, weekly, or monthly reports on cash transactions, loan disbursements, and recoveries for internal review and management reporting.
• Compliance Reports: Generate reports required for regulatory compliance, including those related to anti-money laundering (AML) and KYC procedures.
• Performance Metrics: Analyze and prepare performance reports for various banking operations to identify areas for improvement and efficiency.

S/o Narasimha Murthy , 

Near ICM School, Lankapeta

Eluru, AP, Pin:534005