Hemalatha Devaraj
Bangalore
Summary
Diligent Inside Sales Representative focused on building loyalty and long-term relationships with customers to consistently reach sales targets. Skilled in data analysis, cold calling and process optimization. Familiar with job-related software paired with extensive knowledge of successful sales strategies and techniques.
Overview
2
2
years of professional experience
Work History
Senior Inside Sales Associate
BYJU's
Bangalore
01.2022 - Current
- Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
- Developed and maintained relationships with new and existing customers to increase sales.
- Identified customer needs by asking questions and advising on best solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Fostered CRM optimization and rapport building, honing product presentation and closing Skills to create a more dynamic and effective sales process
Education
Master of Science - Information Technology
Alagappa University
Karaikudi, India05-2020
Skills
- Upselling and Cross Selling
- Customer Relationship Building
- Salesforce CRM
- Database Management
- Goal-Oriented
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Timeline
Senior Inside Sales Associate
BYJU's
01.2022 - Current
Master of Science - Information Technology
Alagappa University
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