Hemant Patidar
Ujjain
Summary
Experienced management professional adept at leading teams and overseeing operations efficiently. Proven track record of goal achievement through collaboration and adaptability. Skilled in conflict resolution, process improvement, and fostering a positive work environment for enhanced productivity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
IDBI BANK LTD
07.2024 - Current
- Developed and implemented comprehensive strategies to improve customer services, optimize operational processes, and increases sales target.
- Developed and implemented a customer loyalty program to increases customer retention and satisfaction.
- Created and managed retail banking products to meet customer needs and maximum profitability.
Operation Intern
Outlook Group
05.2023 - 07.2023
- Developed level, chase, and hybrid strategies for magazines
- Conducted product analysis of Outlook products
- Gained a foundational understanding of operational strategies to reduce logistics and supply chain costs
- Achieved sales worth Rs 7,000
Education
PGDM - Marketing & Operation
New Delhi Institute of Management
01.2024
B. Tech - Computer Science And Engineering
Lovely Professional University
Phagwara, Punjab01.2021
XII - Science
Brilliant Academy
Indore, Madhya Pradesh01.2017
X -
Bhartiya Academy
Indore, Madhya Pradesh01.2015
Skills
- Working knowledge of Super Decision software (Research)
- Proficiency in Tableau, Power BI and SPSS
- Working knowledge of Google Ads, LinkedIn Ads and Email Marketing
- Working knowledge of R, Lindo, Lingo, Gurobi (Basic)
- Time management
- Retail operations
- Strategic planning
EXTRA CURRICULAR ACTIVITIES / ACHIEVEMENTS
POSITION OF RESPONSIBILITES
· Liaison Officer, ‘ G20 summit National Education Policy 2020' (DELHI, 2023)
· Coordinator, Discipline Committee Annual Fest (NDIM, 2023)
· Represented NDIM at ‘ Renewable Energy Promotion Association REPA' (LUCKNOW, 2022)
· Representative, ‘ CII conference on National Telecom Summit' (DELHI, 2023)
COMMUNITY SERVICE
· Community volunteer, Umeed: A Drop of Hope (NDIM, 2022)
· Volunteer, Rotary Blood Bank (NDIM, 2022)
ADDITIONAL LEARNING
· Transnational Marketing Project, “CCC PennWest University' (NDIM, 2023)
Publications
Publication: IGI Global
Location: New Delhi
Paper: To prioritize the barriers to logistical operation for SMEs in rural area using mixed method analysis
- Identified key challenges such as limited infrastructure, high shipping costs, and skills shortages hindering the competitiveness of rural SMEs.
- Provided valuable insights for stakeholders and policymakers to develop effective solutions for improving logistical operations in rural areas.
Publication: International Research Journal of Computer Science (IRJCS)
Location: Jalandhar, Punjab
Paper: Survey on cyber-attack (Research paper)
- Researched cyberattacks and their types in computer science, highlighting cybercrime as a real-world risk also explored the evolution of the cyber world, including the development of new attack methods, devices, and systems
- Worked as an info research analyst of literature review and research methodology
ADDITIONAL LEARNING
- Transnational Marketing Project, “CCC PennWest University” (NDIM, 2023)
- Representative, E-biz Pvt. Ltd (JALANDHAR, 2018)
Certification
- Six sigma white belt, ‘Council of six sigma Certification' (CSSC, 2023)
- MS Excel Associate Certificate (NDIM, 2023)
OTHER PARTICIPATIONS
- Participated in Bhangra Guinness World Record (LPU, 2019)
- Participated in Poster making competition organized by IT club & Yogdaan club (NDIM, 2022)
Languages
English
Hindi
Timeline
Assistant Manager
IDBI BANK LTD
07.2024 - Current
Operation Intern
Outlook Group
05.2023 - 07.2023
PGDM - Marketing & Operation
New Delhi Institute of Management
B. Tech - Computer Science And Engineering
Lovely Professional University
XII - Science
Brilliant Academy
X -
Bhartiya Academy
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