HEMANTH N
Bangalore
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate Network and Communication Engineer
PPD.ltd
01.2022 - Current
- Worked with Cisco Meraki to resolve Wi-fi troubleshooting
- Streamlined DNS and DHCP entry assignment and creation through the use of Bluecat.
- Played an active role in ensuring device functionality during office outages
- Worked on ServiceNow tickets on daily basis ensuring , there is no SLA breach
- Optimized network performance by deploying Thousandeye Agents onto user machines to pinpoint and resolve connectivity problems.
- Updated SolarWinds Maps on Network Atlas for all sites, enhancing comprehension of specific network architectures.
- Regularly monitored and maintained network performance to enhance general network functions and optimize performance
- Took charge of resolving P1 and P2 alerts and issues during morning shifts in APAC, prioritizing accountability by accurately tracking all changes made.
- Involved in IT network capacity call and presenting information on internet circuit utilization, site availability, and other related matters.
- Played a key role in installing and configuring the Talari refresh device for the Bangalore site during an extensive project overhaul.
- Aided in setting up and enabling server room for office move, including installing and configuring switches, routers, etc., while supporting the team.
- Monitored overall network performance.
- Mastered Silver peak SD WAN training and assessment, enhancing technical knowledge and implementation expertise on the network.
- Gathered and reported crucial site device, IP address, and other specific information to the team during the Silver Peak integration.
- Oversaw vendors in India responsible for site payments (ILL & SIP), ensuring accurate record-keeping and effective handling of billing matters.
- Oversaw management of office outages, power shutdowns, and UPS maintenance tasks.
Network and Communication Engineer Trainee
PPD.ltd
01.2021 - 01.2022
- Proficient in identifying and resolving diverse hardware and software problems
- Successfully troubleshooted network problems across multiple locations
- Administered user ticket management and resolutions using Cherwell platform.
- Successfully generated and validated report encompassing entire network inventory and detailing LAN/WAN aspects.
Education
Acharya -
Institute of Technological, Visvesvaraya Technological University
Bangalore01.2020
Intermediate -
ASC Department Of, Pre-University Education
Bangalore01.2016
Secondary Matric -
Adichuncha-nagiri High School, Secondary Education Examination Board
Bangalore01.2014
Skills
- Protocols
- CCNA
- Routing and Switching
- Network infrastructure
- Silver Peak SD WAN
- Python
- Troubleshooting
- Quick learner and technology enthusiast
- Good at networking and building relationships
- Excellent communication skills, verbal and written
- Acknowledged & appreciated as a team member
Certification
- Cisco Certified Specialist - Enterprise core (CCNP ENCORE 350-401)- Cisco ID: CSCO14017015 on 29th October 2022
- Cisco Certified Network Associate (CCNA 200-301) Cisco ID: CSCO14017015 on 29th June2021
Timeline
Associate Network and Communication Engineer
PPD.ltd
01.2022 - Current
Network and Communication Engineer Trainee
PPD.ltd
01.2021 - 01.2022
Acharya -
Institute of Technological, Visvesvaraya Technological University
Intermediate -
ASC Department Of, Pre-University Education
Secondary Matric -
Adichuncha-nagiri High School, Secondary Education Examination Board
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