Summary
Overview
Work History
Education
Skills
Timeline
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Hemanth Nagulapalli

Chicago,IL

Summary

Accurate SDET Engineer skilled at designing rapid and impactful diagnostic and testing frameworks. Dogged tracker of bugs, defects and performance bottlenecks. Develops rigorous validation frameworks producing exceptional final products.

Overview

1
1
year of professional experience

Work History

Associate Technical Support Engineer

Salesforce
08.2022 - 07.2023
  • Taking ownership and resolving customer issues through strategically managing sophisticated customer problems (involves debugging, troubleshooting and ensuring issues are fully resolved
  • Worked with various Salesforce platformed CRMs, hands on experience on various tools as Delphi
  • Splunk and also have a keen knowledge about Salesforce.
  • Streamlined troubleshooting processes for faster resolution of technical problems.

SDE Intern

Cognizant
02.2022 - 07.2022
  • Focused on Data Integration Full stack development.
  • Worked on ETL related tools such as Informatica PowerCenter.
  • Optimized code performance, reducing load time and improving overall efficiency.

Education

Masters - Computer Science

University of Illinois
2025

Bachelors - Computer Science & Engineering

Jawaharlal Nehru Technological University
2022

Skills

  • Database Management
  • HTML
  • Problem Solving
  • Multitasking
  • Mobile App Development(Android Studio)
  • Critical Thinking
  • Flexibility
  • Code Optimization
  • Data Structures
  • Object-Oriented Programming
  • Programming Languages: Java, C, Python
  • Continuous Integration

Timeline

Associate Technical Support Engineer

Salesforce
08.2022 - 07.2023

SDE Intern

Cognizant
02.2022 - 07.2022

Masters - Computer Science

University of Illinois

Bachelors - Computer Science & Engineering

Jawaharlal Nehru Technological University

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Hemanth Nagulapalli