

Cluster Sales Manager leading sales and operations across multiple clusters, supporting 8 to 10 Front Line Sales in the clusters with major focus and strength in lead generation, converting 36% to 45% of leads into accounts, and client and service management. Brings hands-on coordination across HNI client relationships, 2 active channel partner relationships, vendors, and internal teams to support clean execution and growth. Also organizes frontline training to strengthen team capability and improve cross-sell and up-sell outcomes.
Salesforce
SAP Ariba
SAP MM Module
Oracle
Sales operations reporting
Sales forecasting
Pipeline management
Territory management
Channel partner management
Account management
CRM lead follow-up compliance
Sales conversion rate
Sales analytics - Lead & Customer Management