Himadri Mukhopadhyay
Asansol
Summary
Finance professional with 9 years of experience in relationship management and sales, excelling in Lap working capital loans and retail lending. Proven track record of generating business and leading teams to achieve targets.
Highly skilled Relationship Manager with solid background in managing client relationships, resolving complex issues and promoting product growth. Strengths include robust interpersonal skills, strategic planning abilities, and aptitude for fostering positive rapport among staff and clients. In prior roles, significantly improved customer satisfaction ratings through exceptional service delivery while consistently achieving business objectives.
Overview
3
3
Languages
16
16
years of post-secondary education
10
10
years of professional experience
Work History
Relationship Manager
HDFC BANK LTD.
05.2024 - Current
- Successfully managed mortgage (LAP & Working Capital) growth across multiple branches.
- Managed mortgage loan and working capital business across 7 branches in West Barddhaman district.
- Strengthened customer relationships, resulting in increased business volume and customer loyalty.
- Oversaw and supported a team of 3 members in executing business strategies to enhance service delivery.
Sales Manager in Mortgage Loan
AXIS BANK LTD.
09.2020 - 04.2024
- Led a team of 6 Relationship Executives in the mortgage loan department.
- Secured individual funding for loans ranging from 1.50 lacs to 500 lacs, enhancing client portfolio diversity.
- Qualified for business summit in Phuket, Thailand, recognizing top disbursement achievements in last quarter.
- Delivered total disbursement of 13 crore in first quarter of 2022-23, reflecting strong sales performance.
Various roles including Cashier, Customer Relationship Officer, Personal Banker
Bandhan Bank
01.2017 - 12.2019
- Processed customer inquiries and transactions efficiently.
- Cultivated strong customer relationships to drive sales as a Customer Relationship Officer.
- Supported branch growth by engaging with potential clients by increasing client base.
- Expanded branch client base to support overall growth.
Education
B.TECH - Computer Science
West Bengal University of Technology
Kolkata 08.2010 - 06.2014
12th Grade -
Asansol Chelidanga High School
Asansol 06.2008 - 05.2010
10th Grade -
Asansol Ramakrishna Mission High School
Asansol 05.1998 - 05.2008
Skills
- Relationship Management
- Client Onboarding
- Mortgage Loans
- Sales Management
- Business Development
- Cross-Selling
- Retail Banking
- Team Leadership
- Customer Service
Languages
- Bengali
- Hindi
- English
Awards
- Bengali
- Hindi
- English
Languages
English
Upper Intermediate
B2
Bengali
Proficient
C2
Hindi
Upper Intermediate
B2
Timeline
Relationship Manager
HDFC BANK LTD.
05.2024 - Current
Sales Manager in Mortgage Loan
AXIS BANK LTD.
09.2020 - 04.2024
Various roles including Cashier, Customer Relationship Officer, Personal Banker
Bandhan Bank
01.2017 - 12.2019
B.TECH - Computer Science
West Bengal University of Technology
08.2010 - 06.2014
12th Grade -
Asansol Chelidanga High School
06.2008 - 05.2010
10th Grade -
Asansol Ramakrishna Mission High School
05.1998 - 05.2008