Himadri Sekhar Roy
Gurgaon
Summary
Seasoned automotive professional with a proven track record in leading OEMs excelling in network development, Sales,Customer Experience and dealer profitability. Expert in strategy and team leadership, I have built network from the scratch for two large MNCs and incubated them, driving significant turnaround and growth for the organization. Passionate about building lasting business relationships.
Overview
26
26
years of professional experience
Work History
National Sales Manager
JATO Dynamics India Pvt Ltd
07.2024 - Current
- Strategic business development, key account management, Product Development, Consultancy and PnL management
Enterprise Business Development-Deputy General Manager
Intangles Lab Pvt Ltd
03.2024 - 07.2024
- Develop strategic accounts and collaboration with OEMs, enterprises, Industry bodies and regulatory authorities to generate long term mutually beneficial business relationship
- Developed new strategic accounts with 3 large leasing companies and initiated collaboration with two key automotive OEMs.
Deputy General Manager
Nissan Motor India Pvt. Ltd.
06.2014 - 12.2023
- Spearheaded Network Strategy development, Network expansion, Channel development, Dealer performance & Profitability enhancement, Network consolidation and sustenance.
- Successfully managed transition of channel separation from Hover Automotive India (HAI) to Nissan India, from appointment to incubation of over 115+ dealers.
- Developed and Deployed Network standards, Sales and Dealer Commercial Policies, Business Management, Performance and Risk Management systems, Augmented DMS system
- Undertook key initiatives to improve Dealer Performance and Dealer Profitability for generating additional revenues,optimising cost structures and sustenance of Dealer Network
- Devised and implemented short and long term go to market models resulting in sales,dealer capillarity and market penetration.
- Enhanced customer experience & satisfaction across all channels, Channel Manpower Development and Complaints Management
- Augmented customer experience in Sales & Service through development and deployment of SOPs, Manpower competency development, Manpower Quality enhancement and Manpower retention
- Designed and Deployed Training curriculum towards new Product launches for the Sales and After Sales channel power
- Organised and conducted 8 International and National Dealer Conference and established Dealer Council Body
- Migrated the entire offline module to eLearning curriculum.
- Enhanced Manpower productivity by 30% and manpower retention by 15% , CS scores in Sales from 36% to 90% and to 88% in After Sales
- National Lead- Dealer Network Development (Nov'22-Dec'23)
- Head-Customer Quality and Training(Jan'20-Oct'22)
- Head-Network Performance and Profitability Management(April'16-Dec'19)
- Sr Manager- Network Expansion(June'14-Mar'16)
Head -Network Planning
Fiat Chrysler Automobiles & Fiat India Automobiles Ltd
05.2010 - 06.2014
- Built exclusive FIAT network from scratch and managed transition from Tata-Fiat
- Established 50+ Fiat exclusive dealers pan India
- Developed and implemented Network Strategy, Dealer Business Model for Fiat Brand and Chrysler entry strategy into India
- Undertook Vendor development, introduced Network Standards & Commercial policies for FIAT in India post Tata-Fiat JV demerger
Manager-Sales
Maruti Suzuki India Ltd.
07.2006 - 04.2010
- Managed channel partners in Haryana, Himachal and Punjab; Officiated as Regional Manager for North 4 region
- Led a team of 11 Territory Managers; attained 30% growth in volumes and 12% in market share for the territory; Managed annual volumes of 26,000 vehicles
- Drove retail funding tie-up with banks, Working capital arrangement, risk monitoring, Sales Promotion Design and Regional Marketing
Dy. Manager- Marketing
Eicher Motors (Currently Volvo Eicher)
10.2004 - 07.2006
- Managed sales of LCVs, MCVs and HCVs in South Bengal
- Established the primary and secondary channel partners; interfaced with Bulk Customers, Fleet Owners and Corporate for bulk deals
Assistant Manager- Sales
TVS Motor Company
07.2003 - 10.2004
- Introduced & established Institutional Sales Channel business across Channel partners in East
- Interfaced with Bankers, Corporates & Government Departments for local tie-ups
- Bagged Victor Sales Challenge Award; Achieved breakthrough order from Assam Police, Sikkim Police & Kolkata Police
Officer-Sales
Honda Siel Power Products Ltd.
04.2000 - 06.2003
- Managed the Channel and Institutional Sales of Engine Driven Power Products and CBUs in the assigned territories of Karnataka and Andhra Pradesh
- Increased the overall sales by 15% and developed new market segments
Education
Senior Leadership Program - MDP
IIM Lucknow
08.2025
PGDBM - Marketing
IMM
Kolkata01.1999
BE (Honours) - Electrical
Assam Engineering College
Guwahati09-1997
Skills
- Network Development
- Sales & Business Development
- Dealer Profitability & Performance
- Customer Experience Management
- Training & Development
- Strategy
- Retail Process Standards
- Cross Functional Collaboration
- Team Building & Leadership
Awards
- Participated in the successful turnaround of 2 large MNC giants in India
- Rewarded with Nissan President Award for successful launch of Magnite
- Successfully built exclusive FIAT network from scratch & managed the transition from Tata-Fiat in India
- Regional Chairman Award for driving Sales Acceleration Program for enhancement of Dealer Profitability and Performance
- Augmented Customer Satisfaction (OSNPS) score in Sales from 36% to 90% & in After Sales from 68% to 80%
Languages
- English
- Hindi
- Bengali
- Assamese
Personal Information
Date of Birth: 02/23/75
Timeline
National Sales Manager
JATO Dynamics India Pvt Ltd
07.2024 - Current
Enterprise Business Development-Deputy General Manager
Intangles Lab Pvt Ltd
03.2024 - 07.2024
Deputy General Manager
Nissan Motor India Pvt. Ltd.
06.2014 - 12.2023
Head -Network Planning
Fiat Chrysler Automobiles & Fiat India Automobiles Ltd
05.2010 - 06.2014
Manager-Sales
Maruti Suzuki India Ltd.
07.2006 - 04.2010
Dy. Manager- Marketing
Eicher Motors (Currently Volvo Eicher)
10.2004 - 07.2006
Assistant Manager- Sales
TVS Motor Company
07.2003 - 10.2004
Officer-Sales
Honda Siel Power Products Ltd.
04.2000 - 06.2003
Senior Leadership Program - MDP
IIM Lucknow
PGDBM - Marketing
IMM
BE (Honours) - Electrical
Assam Engineering College