Dynamic Business Analyst and Development Specialist with over 9 years of experience delivering scalable solutions across diverse sectors, including e-commerce, natural language processing (NLP), travel, finance, healthcare, learning, market research, CRM & CMS, and insurance. Computer Engineering graduate from Savitribai Phule Pune University with strong expertise in requirements elicitation, Agile/SCRUM delivery, stakeholder management, documentation, and market research. Demonstrates the ability to bridge the gap between business needs and technical execution, ensuring alignment and successful project outcomes. Committed to leveraging analytical skills and industry knowledge to drive innovation and enhance operational efficiency.
Hi, I’m
Himalaya Wadhwani
Sr. Tech Business Analyst
Pune
Summary
Overview
10
years of professional experience
Work History
Futran Solutions
Senior Technical Business Analyst
10.2024 - Current
Job overview
- Spearheading business and technical analysis initiatives for automation and digital transformation programs within the Insurance domain. Played a key role in designing and implementing enterprise-grade solutions to optimize underwriting workflows, quotation comparison processes, policy lifecycle management, and backend rule automation for a US-based insurance brokerage organization.
- Led end-to-end requirement gathering and process transformation initiatives, reducing manual underwriting effort by 30–40% through automation.
- Translated complex business rules into backend automation logic by creating and managing YAML scripts derived from Ruby-based frameworks, improving rule execution accuracy by 25%.
- Defined detailed BRDs, FRDs, user stories, and acceptance criteria, accelerating development cycles and reducing requirement gaps by 20%.
- Designed and optimized rule engines to streamline multi-provider quote generation and comparison, decreasing turnaround time by 35%.
- Improved data flow integrations and minimized processing errors, contributing to a 20–30% increase in operational efficiency.
- Debugged and validated automation scripts, ensuring high system reliability and supporting seamless integration testing.
- Collaborated cross-functionally with Development and QA teams, improving release stability and reducing post-deployment defects.
- Managed backlog grooming, sprint planning, UAT coordination, and stakeholder communication within Agile/SCRUM frameworks, ensuring on-time delivery of releases.
- Mentored junior team members in both technical skills and business analysis techniques for continued professional growth.
- Performed risk assessments to proactively identify potential issues impacting project success and mitigated accordingly.
- Ensured compliance with industry standards and regulations through diligent project oversight and documentation.
- Built custom reports to provide valuable insights into key performance metrics for informed decision-making by stakeholders.
- Conducted thorough gap analyses, identifying areas for optimization and enabling targeted improvements.
- Delivered comprehensive technical documentation, facilitating seamless handovers to support teams.
Persistent Solution
Business Analyst and Scrum Master
09.2023 - 07.2024
Job overview
- Worked as a Business Analyst and Scrum Master for enterprise web platforms focused on customer relationship management and content management within a regulated service domain. Responsible for driving requirement analysis, stakeholder collaboration, sprint management, and delivery coordination for scalable web applications. Proven record in mobile app development, UI/UX design, sprint planning, and team leadership as a Scrum Master.
- Led requirement gathering and business analysis for a centralized CRM platform designed to manage customer data, case tracking, and service workflows.
- Facilitated stakeholder workshops to document functional requirements and translate them into user stories and acceptance criteria.
- Collaborated with UI/UX teams to define wireframes, workflows, and system interactions for improved user experience.
- Managed Agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives to ensure timely delivery.
- Coordinated between development, QA, and business stakeholders to maintain backlog prioritization and sprint alignment.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Increased resource efficiency by analyzing detailed business requirements.
Mobile Programming
Business Analyst
03.2023 - 09.2023
Job overview
- Worked on healthcare and medical technology solutions focused on improving patient care, clinical data management, and digital health experiences through mobile and web platforms.
- Led business analysis for software applications supporting clinical and medical equipment workflows.
- Gathered requirements from stakeholders to define system functionality, regulatory considerations, and operational workflows.
- Developed process documentation, requirement specifications, and user stories to guide development teams.
- Supported implementation and testing phases to ensure system compliance and functional accuracy.
- Increased resource efficiency by analyzing detailed business requirements.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
Globant
SSR Business Analyst
03.2022 - 03.2023
Job overview
- Led requirement gathering and business process analysis for a financial auditing and documentation platform.
- Defined functional requirements for data processing, reporting workflows, and compliance documentation.
- Collaborated with engineering teams to translate business rules into system workflows and application logic.
- Supported testing, validation, and stakeholder demonstrations to ensure business alignment.
- Conducted business analysis for an enterprise learning platform designed to manage courses, users, and performance tracking.
- Defined user roles, course management workflows, and reporting dashboards.
- Documented system requirements and facilitated Agile sprint planning and delivery coordination
- Worked closely with development teams to ensure accurate implementation of functional requirements
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Increased resource efficiency by analyzing detailed business requirements.
Machintel
Business Analyst
05.2021 - 02.2022
Job overview
- Worked on digital platforms across e-commerce, marketing technology, and event management systems, focusing on requirement analysis, product planning, and Agile delivery.
- Led requirement gathering and business analysis for a multi-platform e-commerce solution.
- Defined system workflows including product catalog management, order processing, and payment integration.
- Collaborated with UI/UX teams to create wireframes and optimize customer journey flows.
- Coordinated with development teams to ensure successful implementation across web and mobile platforms.
- Tools & Technologies: JIRA, Agile methodology, Wireframing tools
- Developed and implemented data governance policies and procedures.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Created data models to support decision-making processes.
- Designed and developed data pipelines to acquire, clean and process data.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
Qwentic Consulting
Business Analyst
06.2017 - 04.2021
Job overview
- Experienced in travel, e-commerce, IoT, and ML/AI projects, specializing in digital transformation, predictive analytics, omnichannel platforms, and mobile/web app development. Proficient in business analysis, requirement gathering, data analysis, and sprint planning.
- Led business analysis and requirements for an online booking system across iOS, Android, and web platforms.
- Improved search filters and user journey, increasing customer satisfaction by 10%.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Increased resource efficiency by analyzing detailed business requirements.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Improved business processes by analyzing current practices and recommending optimization strategies.
Qwentic Consulting
Golang Developer
12.2016 - 05.2017
Job overview
- Developing and completing technical and development tasks on deadline as assigned by the authorities, using the best knowledge of Golang and front-end development.
- Debugged complex software issues, leading to a more stable product release.
- Participated in regular code reviews, ensuring high-quality standards were consistently met across all development efforts.
- Collaborated with cross-functional teams to ensure seamless integration of new features.
- Reduced development time by creating reusable code libraries for future projects.
- Created proofs of concept for innovative new solutions.
Eternus Solutions
Trainee
07.2016 - 12.2016
Job overview
- Got trained for various high-end technologies like ASP.NET, Golang, AngularJS, HTML, CSS, JS and various others.
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported organizational objectives with help from existing employees.
- Supported departmental tasks to increase understanding of industry processes.
- Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
- Utilized version control systems effectively, ensuring smooth collaboration between team members on shared codebases.
- Demonstrated strong problem-solving abilities by addressing complex software challenges headon.
Education
Savitribai Phule Pune UniversityPune
B. Tech/B.E. from Computer Engineering
05-2016
University Overview
MaharashtraPune
12th from Science
06-2012
University Overview
CISCE(ICSE/ISC)Pune
No Degree from High School
05-2010
University Overview
Skills
- Product Management Project Management
- Strategic Planning
- Business Analysis Business process modeling
- Documentation
- UI and UX Design Wireframing
- Agile Methodology Scrum Framework
- Team & Stakeholder Management
- User acceptance testing
- Software development lifecycle
- Functional specifications
- Requirements gathering & Elicitation
- Workflow Analysis
- Problem-solving
- Product management
- Project management
Languages
English
Hindi
Sindhi
Marathi
Timeline
Senior Technical Business Analyst
Futran Solutions
10.2024 - Current
Business Analyst and Scrum Master
Persistent Solution
09.2023 - 07.2024
Business Analyst
Mobile Programming
03.2023 - 09.2023
SSR Business Analyst
Globant
03.2022 - 03.2023
Business Analyst
Machintel
05.2021 - 02.2022
Business Analyst
Qwentic Consulting
06.2017 - 04.2021
Golang Developer
Qwentic Consulting
12.2016 - 05.2017
Trainee
Eternus Solutions
07.2016 - 12.2016
Maharashtra
12th from Science
Savitribai Phule Pune University
B. Tech/B.E. from Computer Engineering
CISCE(ICSE/ISC)
No Degree from High School
Domain
Domain
- E-Commerce
- Travel
- HealthCare
- Animal Health Care
- Digital Marketing
- CRM / CMS
- Learning
- ETL
- Migration
- Financial Audit
- Insurance
- Market Research
- Digital Transformation