Dedicated ServiceNow Developer with 5 years of experience seeking to leverage expertise in ServiceNow platform development, customization, and integration.
Overview
7
7
years of professional experience
Work History
System Administration Analyst
NTT DATA
Delhi NCR
01.2013 - 10.2019
Assisted in the configuration and administration of ServiceNow modules, including Incident Management, Problem Management, and Change Management.
Developed ServiceNow reports and dashboards to provide insight into IT service performance and trends.
Developed custom applications on the ServiceNow platform to meet business requirements and improve workflow efficiency.
Designed and implemented UI customizations using ServiceNow's UI Policies, Client Scripts, and UI Actions.
Provided ongoing support and maintenance for existing ServiceNow applications, including troubleshooting issues and implementing enhancements.
Participated in ServiceNow upgrade projects, including version upgrades and platform migrations.
Customized ServiceNow workflows, forms, and notifications to automate IT processes and improve service delivery.
Director - Cloud & Infrastructure Services at NTT DATA Services (Previously NTT/Netmagic)Director - Cloud & Infrastructure Services at NTT DATA Services (Previously NTT/Netmagic)
AWS Connect DevOps Engineer and Software Developer at NTT Data (Dimension Data)AWS Connect DevOps Engineer and Software Developer at NTT Data (Dimension Data)