Summary
Overview
Work History
Education
Skills
Certification
Roles And Responsibilities
Timeline
Generic

Himanshi Deopa

Delhi

Summary

PMP Certified Solution Consultant with over 13 years of experience in leading complex project solutions across diverse domains. Expertise in end-to-end solution engineering within healthcare, AP/AR automation, payment processing, and Intelligent document management. Recognized for designing scalable architectures and mentoring teams to deliver innovative, client-centric solutions while effectively bridging technical and business needs. Adept at utilizing Agile, Waterfall, and Hybrid methodologies to ensure seamless project delivery.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Manager - Solutioning

Firstsource
Mumbai
04.2024 - 11.2024

Lead Solution Engineer

Exela Technologies
Pune
02.2019 - 04.2024

Project Manager

Zee Entertainment
Mumbai
12.2016 - 05.2018

Business Analyst

Accenture
Mumbai
12.2010 - 03.2016

Education

Bachelor of Technology (B.Tech.) - Computer Science

Uttarakhand Technical University
Dehradun
06-2010

Skills

  • Solution Engineering Leadership
  • Project Delivery Management
  • Product Strategic Planning
  • Business Analysis
  • Requirement Gathering and Analysis
  • Techno-Functional Consulting
  • Client Need Assessment
  • Team Management
  • Cost Management
  • Trend and Competitive Analysis
  • Presales Strategy
  • Asset Development
  • GAP/ Feasibility Analysis
  • Risk Management

Certification

• PMP Certified (Year 2025)

• Professional Scrum Master Certified

• Foundation Certificate in Business Analysis| BCS

• ISTQB (International Software Testing Qualifications Board) certified

Roles And Responsibilities

Solution Engineering Leadership

  • Anchor proposal (RFI, RFQ, and RFP) responses from a solutions perspective for healthcare revenue cycle management, AP/AR automation, payment processing, learning and development, RPA, workflow management, Smart-Office suite, smart contracts, intelligent document management, etc
  • Mentored a team of solution engineers, providing guidance, mentorship, and technical expertise to ensure the successful execution of projects
  • Spearheaded the development of innovative solutions and approaches to complex technical challenges, enhancing the team's problem-solving capabilities
  • Fostered collaboration among cross-functional teams, aligning engineering efforts with business objectives, and ensuring cohesive solution development

Project Management

  • Oversaw end-to-end project delivery, ensuring on-time, on-budget completion through effective planning, resource allocation, and risk management
  • Implementated best practices to maintain high-quality standards, and proactively mitigated risks

Product Strategic Planning

  • Collaborated with product management to align roadmaps with business goals, evaluating ROI for new features to guide data-driven product decisions

Business Analysis

  • Conducted in-depth business analysis to understand client needs and pain points, translating them into actionable technical requirements
  • Provided strategic recommendations to clients based on market trends, competitor analysis, and industry best practices
  • Assessed the impact of proposed solutions on the client's business, quantifying potential benefits

Requirement Gathering and Analysis

  • Gathered and documented detailed functional and technical requirements (BRD, FSD, TSD), ensuring a comprehensive understanding of project needs
  • Facilitated detailed requirement validation sessions with stakeholders to ensure accuracy and completeness, reducing scope changes during project execution, and prioritized requirements effectively

Techno-Functional Consulting

  • Offered expert advice on both technical and functional aspects of solutions, ensuring that they meet client objectives, and align with industry best practices
  • Collaborated with clients to customize and configure solutions to fit their specific needs, maximizing usability and effectiveness.
  • Provided training and guidance to clients and internal teams on the use and maintenance of technical solutions, ensuring successful adoption

Client Need Assessment

  • Conducted surveys and interviews to assess client needs, preferences, and pain points, informing solution design and improvement efforts
  • Established a feedback loop with clients to continuously gather insights, ensuring that solutions evolve to meet changing requirements

Team management

  • Collaborated with technical resources to clarify requirements, with testing resources to create a test plan, strategy, test cases, and UAT
  • Conducted regular performance evaluations, provided constructive feedback, and identified opportunities for skill development
  • Efficiently allocated resources, managed workloads, and optimized team productivity to meet project demands

Cost Management

  • Managed project budgets and tracked expenses, making data-driven decisions to control costs.
  • Conducted cost-benefit analyses to evaluate the financial impact of various solution options, and recommended cost-effective approaches

Trend and Competitive Analysis

  • Researched industry trends and competitor offerings to inform strategic decisions, and evaluate the integration of emerging technologies

Software Development Life Cycle (SDLC)

  • Directed the entire SDLC, from project scoping to deployment, ensuring alignment with objectives, while proactively addressing risks and issues throughout the process
  • Developed Technical Specification Documents (TSD), Unit Test Plans (UTP), and coded programs in accordance with technical specifications and test case documents

Timeline

Senior Manager - Solutioning

Firstsource
04.2024 - 11.2024

Lead Solution Engineer

Exela Technologies
02.2019 - 04.2024

Project Manager

Zee Entertainment
12.2016 - 05.2018

Business Analyst

Accenture
12.2010 - 03.2016

Bachelor of Technology (B.Tech.) - Computer Science

Uttarakhand Technical University
Himanshi Deopa