HIMANSHU BHANDARI
Gurugram
Summary
Innovative AI Automation Specialist with extensive experience in designing AI-powered voice infrastructure and workflow automation. Specializes in integrating AI tools with CRM systems, developing voice bots, and creating automated workflows using n8n, Python, and cloud platforms. Committed to leveraging AI to enhance operational efficiency and address complex business challenges.
Overview
1
1
year of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work History
AI Automation & Outreach Lead
Security BSides Dehradun
Gurugram
08.2025 - Current
- Led the design and implementation of an AI-powered calling bot to re-engage 500+ previous attendees, promoting upcoming events and supporting ticket sales through automated voice outreach
- Built and managed automated communication workflows for attendee engagement, follow-ups, and event promotions, improving outreach efficiency by 60% and response rates by 40%
- Developed a certificate distribution automation system to securely send attendee certificates via email, reducing manual effort by 80% and ensuring timely delivery
- Integrated AI tools with email and CRM systems to streamline event operations, attendee management, and post-event communication
- Collaborated with the organizing team to align automation systems with event goals, ensuring smooth execution and improved participant experience
- Continuously optimized AI workflows for scalability, accuracy, and engagement for future events
Founder
SoraOps
04.2025 - Current
- Designed and deployed AI-powered call handling systems to automate emergency vs. non-emergency filtering, prospect qualification, viewing bookings, and after-hours intake
- Developed end-to-end workflow automation solutions that reduced operational overhead and eliminated missed leasing opportunities
- Implemented AI voice systems that transformed chaotic call handling into structured, scalable workflows
- Created systems to reduce staff burnout by automating repetitive tasks and enabling 24/7 availability without human intervention
Generative AI Intern
Techobytes Technologies (E-Cell IIT Hyderabad)
Hyderabad
06.2025
- Successfully completed a 45-hour intensive Generative AI internship program in collaboration with E-Cell IIT Hyderabad
- Gained hands-on experience with large language models (LLMs), prompt engineering, and model fine-tuning techniques
- Developed a custom chatbot and face recognition application as final project, combining real-time conversational AI with computer vision technologies
- Explored agentic frameworks and retrieval-augmented generation (RAG) to create more dynamic, context-aware AI systems
- Strengthened expertise in Python, NLP, and AI system integration for real-world applications
- Designed impactful AI solutions that bridge advanced technology with practical business use cases
Education
Bachelor of Business Administration - Business Administration and Management, General
Maharaja Surajmal Institute
DPSG
Gurugram, IndiaSkills
- Generative AI
- LLMs
- AI Agents
- Conversational AI
- NLP
- RAG
- Prompt Engineering
- N8n
- Workflow Automation
- Process Optimization
- Python
- JavaScript/TypeScript
- API Integration
- REST APIs
- Voice Bots
- AI Voice Infrastructure
- LiveKit
- SIP Trunk Integration
- Telecom Systems
- VPS Management
- Server Configuration
- Cloud Hosting (Hostinger)
- Email Automation
- CRM System Integration
- Event Management Systems
- GitHub
- Postman
- Terminal/CLI
Certification
- Economics for Financial Advisors, LinkedIn Learning, 05/01/25
- Ethics in the Age of Generative AI, LinkedIn Learning, 05/01/25
- Generative AI Internship Certificate, E-Cell IIT Hyderabad & Techobytes Technologies, 06/01/25
Personal Information
Title: AI Automation Specialist | Voice AI Infrastructure | Workflow Automation Expert
Professional Attributes
- Strong problem-solving skills with focus on building scalable, production-ready automation systems
- Self-directed learner with proven ability to rapidly acquire and implement new AI technologies
- Excellent collaboration and communication skills for cross-functional team coordination
- Entrepreneurial mindset with experience founding and scaling AI automation business
- Detail-oriented approach to system design, testing, and deployment
- Passionate about creating practical AI solutions that solve real-world business challenges
Key Projects Achievements
- AI Voice Infrastructure for Property Management: Built comprehensive voice AI platform that automates call routing, emergency filtering, prospect qualification, and after-hours handling for property management companies. Reduced missed leasing opportunities and staff burnout while enabling 24/7 availability.
- Event Automation System: Designed AI-powered attendee engagement system for Security BSides Dehradun, including voice outreach bot, automated certificate distribution, and CRM integration. Improved operational efficiency by 60%.
- Custom Chatbot & Face Recognition App: Developed multi-modal AI application combining conversational AI with computer vision for real-time interactions during IIT Hyderabad internship.
- Workflow Automation Architecture: Created end-to-end automation workflows using n8n for event management, sales outreach, and operational processes across multiple organizations.
Languages
English
Proficient
C2
Hindi
Proficient
C2
Timeline
AI Automation & Outreach Lead
Security BSides Dehradun
08.2025 - Current
Generative AI Intern
Techobytes Technologies (E-Cell IIT Hyderabad)
06.2025
Founder
SoraOps
04.2025 - Current
Bachelor of Business Administration - Business Administration and Management, General
Maharaja Surajmal Institute
DPSG