Vaibhav Aggarwal
Principal Intelligent Automation Consultant
Bangalore
Summary
Results-oriented Principal Intelligent Automation Business Analyst and Consultant with 12+ years of experience in consulting and implementing intelligent automation and digital transformation initiatives. Led end-to-end automation projects and AI-driven solution design, identifying emerging technologies and developing scalable automation pipelines. Collaborated with cross-functional teams to enhance efficiency and improve customer experience, driving operational improvements and business growth.
Overview
12
12
Certificates
13
13
years of professional experience
Work History
Principal Intelligent Automation Business Analyst
Lancesoft
01.2024 - 06.2025
- Led the automation strategy and roadmap for mid-to-large-scale business functions, implementing Gen AI solutions that improved operational efficiency and enabled digital workflow optimization for multiple clients.
- Enhanced intelligent document processing workflows to streamline data extraction and organization.
- Design Gen AI use cases in document summarization, knowledge extraction, chatbot automation, and predictive analytics.
- Identified and evaluated automation opportunities, engineered and deployed solutions, and monitored performance to optimize process efficiency across multiple functions.
- Collaborated with enterprise architects to identify and integrate intelligent platforms, including UiPath, Automation Anywhere, Azure OpenAI, and Power Automate.
- Presented successful project outcomes to internal stakeholders, enhancing cross-functional collaboration, and facilitating knowledge sharing.
Intelligent Automation Business Analyst Lead
Refinitiv (An LSEG Business)
11.2021 - 12.2023
- Led intelligent automation pipeline design for global operations across finance, legal, and risk verticals, and tracked all ideas in the UiPath Automation Hub Tool.
- Drove the Citizen Developer enablement program using a low-code, no-code tool: UiPath StudioX; onboarded over 50 business users as bot creators, which reduced manual workload by approximately 10,000 hours and resulted in a significant improvement in compliance and SLAs.
- Guided business analysts in producing comprehensive documentation, including PDDs, user stories, and process maps, enhancing team proficiency and documentation standards.
- Conducted cost-benefit analyses, and coordinated governance for automation intake and prioritization.
RPA Lead Business Analyst
Carelon (formerly Legato Health)/BCT Consulting
08.2020 - 10.2021
- Facilitated discovery workshops and process deep-dives, identified automation and reengineering opportunities, and delivered effective automation solutions using UiPath for a U.S. healthcare client.
- Achieved approximately 10 FTE savings by optimizing multiple business processes.
- Collaborated with SMEs, developers, and QA teams throughout the automation lifecycle, ensuring alignment on project goals and quality standards.
- Partnered with vendors to establish mutually beneficial relationships that drove process innovation, while maintaining cost-effectiveness.
RPA Senior Business Analyst
TEKsystems India
04.2019 - 08.2020
- Prepared BRDs/PDDs, led technical feasibility checks, and developed effort estimations to support project delivery.
- Ensured AS-IS to TO-BE transitions were streamlined and conducive to automation.
- Delivered accurate reporting solutions that minimized manual errors, achieving approximately 10 FTE savings.
RPA Business Analyst /Senior Quality Assurance Analyst
Accenture Services Pvt. Ltd
07.2012 - 04.2019
- Executed end-to-end automation projects for clients in telecom, energy, and healthcare, enhancing operational capabilities, and resulting in 15 FTE savings and process throughput improvements by 70%.
- Developed documentation templates and established governance protocols to streamline RPA lifecycle management.
- Supported technical design documentation, SIT/UAT processes, and change management to ensure project alignment with client requirements.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Education
B. Tech - Computer Science
Graphic Era University
Dehradun06-2012
Skills
Intelligent automation
Artificial Intelligence Tools
Data Visualization Tools
Robotic Process Automation
Generative AI
Quality assurance
Process optimization
Analytical thinking
Problem-solving
Decision-making
Continuous improvement
Strategic planning
Client engagement
Team collaboration
Accomplishments
- Received “Top Performer” and “Performance Recognition” awards for delivering complex bots using UiPath tool and mentoring analysts.
- Spearheaded an enterprise-wide Citizen Development program—improving productivity via StudioX and low-code tools.
- Delivered automation initiatives with measurable cost savings, improved processing times, and enhanced accuracy using Gen AI.
- Led over 50+ RPA/Intelligent Automation process assessments and developed comprehensive PDDs, BRDs, and TO-BE models.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
CBAP (Certified Business Analysis Professional)
Timeline
Principal Intelligent Automation Business Analyst
Lancesoft
01.2024 - 06.2025
Intelligent Automation Business Analyst Lead
Refinitiv (An LSEG Business)
11.2021 - 12.2023
RPA Lead Business Analyst
Carelon (formerly Legato Health)/BCT Consulting
08.2020 - 10.2021
RPA Senior Business Analyst
TEKsystems India
04.2019 - 08.2020
RPA Business Analyst /Senior Quality Assurance Analyst
Accenture Services Pvt. Ltd
07.2012 - 04.2019
B. Tech - Computer Science
Graphic Era University