Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Himanshu Saluja

Gurgaon

Summary

Dedicated and performance-oriented Travel Industry Professional with over 11 years of experience, including leadership and senior consultant roles in international travel services. Demonstrated success in managing high-volume bookings, delivering exceptional customer experiences, and leading teams across global travel brands. Known for excellent communication skills, customer handling, and team development in high-pressure environments.

Overview

10
10
years of professional experience

Work History

Team Leader

Omprime Technologies
08.2022 - 05.2025
  • Managed a team responsible for handling premium/business class flight bookings.
  • Oversaw day-to-day team operations, ensuring high service quality and productivity.
  • Conducted training sessions and provided performance feedback to team members.
  • Ensured adherence to company policies and brand guidelines across all processes.
  • Successfully resolved escalations and maintained high customer satisfaction rates.

Senior Travel Consultant

Fareportal
12.2014 - 08.2022
  • Assisted global customers with flight bookings, itinerary planning, and travel solutions.
  • Handled international ticketing and customer support through various channels.
  • Consistently met or exceeded KPIs related to sales, service quality, and retention.
  • Specialized in offering personalized travel options and upselling related services.
  • Acted as a mentor to new consultants, sharing best practices and processes.

Education

Bachelor of Commerce -

Delhi University

Senior Secondary -

CBSE Board

Skills

  • International & Business Class Travel Booking
  • GDS/CRS Systems (Amadeus, Sabre, etc if applicable)
  • Customer Relationship Management
  • Team Leadership & Staff Development
  • Conflict Resolution & Problem Solving
  • Sales & Upselling Techniques
  • Effective Communication & Time Management

Personal Information

  • Hobbies: Playing Cricket, Travelling & Exploring New Cultures
  • Date of Birth: 12/31/93

Timeline

Team Leader

Omprime Technologies
08.2022 - 05.2025

Senior Travel Consultant

Fareportal
12.2014 - 08.2022

Bachelor of Commerce -

Delhi University

Senior Secondary -

CBSE Board

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Himanshu Saluja