Himanshu Sevak

• Leading banca channel insurance business across Axis Bank branches.
• Driving team performance, business development and partner relationship management.
• Coaching bank staff and sales teams to achieve monthly and annual targets.
• Strong experience in customer acquisition, cross selling and retention.

• Proactively identified areas for operational improvement, implementing solutions that increased overall efficiency.
• Developed strategies for business growth, resulting in increased revenue and market share.
• Contributed to successful audit completion by maintaining accurate records and documentation throughout tenure.
• Established strong relationships with key stakeholders, facilitating collaboration and strategic partnerships.
• Enhanced customer satisfaction by overseeing seamless operations and promptly addressing concerns.
• Drove high levels of employee engagement through effective communication channels and recognition programs.
• Launched new products or services successfully by collaborating closely with marketing teams on targeted campaigns.
• Ensured consistent brand messaging across all cluster locations through adherence to corporate guidelines.
• Implemented trending initiatives to help drive sales across cluster.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.

• Developed strong client relationships for repeat business and increased referrals.
• Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
• Assisted sales team with completing customer transactions and managing issues.
• Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.

• Provided insurance solutions through Axis Bank branch channel and converted leads into successful policy closures.

Delivered insurance solutions through ICICI Bank branch channel, optimizing service delivery. Cultivated relationships with customers to ensure satisfaction and repeat business. Successfully converted leads into policies, driving revenue growth.

• Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
• Counseled debtors on payment options and arranged installment agreements.
• Worked in call center environment handling manual and automatically dialed outbound calls.
• Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
• Improved overall portfolio performance through consistent monitoring of accounts and proactive identification of potential issues.