HImanshu Sharma
Customer Relationship Officer
Udaipur
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Customer Relationship Officer
Brainbees solutions Pvt. Ltd. (Babyhug)
udaipur
2022.02 - 2022.08
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed and actualized customer service initiatives to decrease wait times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
Customer Service Associate
Reliance Retail Ltd.
udaipur
2020.10 - 2022.01
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Boosted sales revenue by skillfully promoting diverse service options.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Executes excellent sales floor merchandising and selling.
Education
Bachelor of Arts -
MLSU
Udaipur, Rajasthan 2019.01 - 2022.01
High School Diploma -
RBSE
Udaipur , Rajasthan 2014.07 - 2017.03
Skills
Sales expertise
Timeline
Customer Relationship Officer
Brainbees solutions Pvt. Ltd. (Babyhug)
2022.02 - 2022.08
Customer Service Associate
Reliance Retail Ltd.
2020.10 - 2022.01
Bachelor of Arts -
MLSU
2019.01 - 2022.01
High School Diploma -
RBSE
2014.07 - 2017.03
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