Himanshu Sharma
Dewas
Summary
To build a carrier with leading incorporate of Hi-tech environment with committed & dedicated people, which help me to explore myself fully & realize my potential.
Highly skilled Relationship Manager with solid background in managing client relationships, resolving complex issues and promoting product growth. Strengths include robust interpersonal skills, strategic planning abilities, and aptitude for fostering positive rapport among staff and clients. In prior roles, significantly improved customer satisfaction ratings through exceptional service delivery while consistently achieving business objectives.
Overview
5
5
years of professional experience
Work History
Relationship Manager
Kotak Mahindra Bank LTD
Dewas
06.2024 - 12.2024
- Experience in working capital as Relationship Manager by providing working Limit and Business Loans to new and existing customers for their business and take care of existing portfolio of branch at Dewas and Indore MP
- Prepared and presented detailed reports on client account status and growth opportunities to senior management.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
Relationship Manager
ICICI BANK LTD
Jhabua
01.2022 - 05.2024
- Experience in working capital as Relationship Manager by providing working Limit to new and existing customers for their business and take care of existing portfolio of branch at Jhabua MP
- Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
- Provided exceptional customer service by responding promptly to inquiries and resolving issues in a timely manner.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Negotiated terms and conditions of client contracts to ensure mutual satisfaction.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Resolved client issues and complaints promptly, maintaining trust and loyalty.
Personality Development Trainer
ICA EDU Skill PVT LTD
Dewas
09.2019 - 05.2021
- 1 Year 8 months experience in Training, Teaching & Recruitment as a Personality development Trainer in Pradhanmanti Kushal vikas kendra based at Dewas MP
- Conducted regular assessments to measure the effectiveness of training.
- Delivered online lessons using web conferencing tools like Zoom or Skype.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
- Conducted one-on-one coaching sessions with trainees to assess their understanding of the material presented during classes.
Education
PGDB Diploma - Banking
ICICI Manipal Academy
Bangalore01.2022
MBA - Marketing, HR
RKDF
Bhopal01.2020
B.Sc. - Computer Science
SSSUTMS
Sehore01.2018
Higher secondary education -
CBSE BOARD
01.2014
High school certificate exam -
CBSE BOARD
01.2012
Skills
- Customer relationship management
- Business development
- Portfolio management
- Sales strategy
- Client retention
- Cross-functional collaboration
- Effective communication
- Training and development
- Networking skills
- Relationship building and management
- Financial modeling
- Account analysis expertise
- CRM tracking
- Wealth management
- Team leadership
- Operations management
- Business relationship management
Success Points
- Dedicated towards work
- Affinity to learn and improve
- Self-confidence and hard working
Date Of Birth
06/20/97
Gender
Male
Nationality
Indian
Marital Status
Married
Languages
- English
- Hindi
Hobbies and Interests
- Playing & watching cricket
- Driving Car
- Watching Web series
System Awareness
- Complete 1 year Diploma in Computer Application
- Basic Knowledge of Computer
- Qualified IRDA Examination
Personal Information
- Father's Name: Mr. Sundarlal Sharma
- Date of Birth: 06/20/97
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
Hindi
First Language
English
Intermediate
B1
Timeline
Relationship Manager
Kotak Mahindra Bank LTD
06.2024 - 12.2024
Relationship Manager
ICICI BANK LTD
01.2022 - 05.2024
Personality Development Trainer
ICA EDU Skill PVT LTD
09.2019 - 05.2021
PGDB Diploma - Banking
ICICI Manipal Academy
MBA - Marketing, HR
RKDF
B.Sc. - Computer Science
SSSUTMS
Higher secondary education -
CBSE BOARD
High school certificate exam -
CBSE BOARD