Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Languages
Timeline
Generic
Himanshu Sharma

Himanshu Sharma

Sr. System Administrator
Sheopur

Summary

System Support Engineer with experience in installing, upgrading, and configuring innovative programs on Windows operating systems, as well as offering technical support to enhance processes and minimize business interruptions.

Overview

4
4
years of professional experience

Work History

Sr.Executive -IT

kobelco Construction Equipment India Pvt.Ltd.
Noida
11.2024 - Current
  • Resolved complex technical issues while adhering to service level agreements.
  • Implemented security measures, including firewalls and antivirus programs.
  • Troubleshoot application errors, providing essential technical support to end-users.
  • Deployed operating system upgrades and security patches following IT policies.
  • Participated in planning and executing IT infrastructure projects within deadlines and budget constraints.
  • Managed servers across multiple platforms, ensuring optimal performance and availability.
  • Configured and optimized network equipment for enhanced connectivity.
  • Created deployment guides for new desktops, laptops, and mobile devices.
  • Negotiated contracts with vendors for goods and services at competitive prices.
  • Worked closely with vendors to negotiate contracts and select appropriate products or services.
  • Assessed current infrastructure capabilities against future requirements.
  • Managed the installation, configuration, maintenance, and troubleshooting of network systems.

System Engineer

Vivo Mobile india Pvt.Ltd.
Greater Noida
07.2023 - 10.2024
  • Design, develop, and implement IT systems and infrastructure based on business requirements.
  • Install, configure, and deploy servers, operating systems, virtualization platforms, and related software.
  • Implement and enforce security measures, policies, and protocols to protect systems and data.
  • Configured new systems and protocols according to strict company guidelines and employee preferences (domain services, group policy management, FTP, etc.).
  • Good understanding network concept ( TCP/IP, LAN/WAN,Internet network. topologies.
  • Resolved escalated incidents reported by users involving application failures or other IT related issues promptly.
  • Provided technical support to users experiencing difficulties with their networks.

Desktop Support Engineer

Advent Informatics
Pune
01.2021 - 04.2023
  • Investigate, troubleshoot, and resolve daily issues related to workstations, peripherals, phones, mobile devices, operating systems, and applications
  • Provide installation, configuration, and support of desktop computers, peripheral equipment, and software
  • Collaborate with the Infrastructure & Web Applications teams to resolve complex issues and ensure efficient operation of the desktop computing environment
  • Work with hiring managers to order hardware/software for new employees and set up new workstations in a timely manner
  • Perform routine updates of desktop hardware and software
  • Rebuild, configure, and repair desktop equipment as needed.

Education

B.E. (Electronics and Communication Engineering) -

Govt. Ujjain Engineering College
Ujjain M.P.
2018

Intermediate -

Board of Education M.P.
2013

High School -

Board of Education M.P.
2011

Skills

  • Service Level Adherence
  • Maintenance and Repairs
  • System Security
  • Documentation & Reporting
  • Troubleshooting
  • Installation & Configuration Support
  • Applications Support
  • Team Coordination
  • Printers and Peripherals
  • Cisco Networking
  • Windows Server
  • Active Directory
  • Troubleshooting (Problem Solving)

Personal Information

  • Date of Birth: 12/07/1996

Hobbies and Interests

  • Cooking
  • Listening
  • Poetry

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Timeline

Sr.Executive -IT

kobelco Construction Equipment India Pvt.Ltd.
11.2024 - Current

System Engineer

Vivo Mobile india Pvt.Ltd.
07.2023 - 10.2024

Desktop Support Engineer

Advent Informatics
01.2021 - 04.2023

B.E. (Electronics and Communication Engineering) -

Govt. Ujjain Engineering College

Intermediate -

Board of Education M.P.

High School -

Board of Education M.P.

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Himanshu SharmaSr. System Administrator