HIMANSHU YADAV
Gurgaon
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs. Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success. Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.
Overview
7
7
years of professional experience
Work History
Asst. Manager Store
Deepak Houseware & Toys Pvt Ltd.
Bhiwadi
12.2023 - Current
- Provided training to new employees on company policies and procedures.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Organized weekly meetings with department heads to review progress on key objectives.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Coordinated with vendors to secure product availability at competitive prices.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised cash handling processes to ensure accuracy of transactions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
Senior Store Executive
OK PLAY INDIA LTD
Sohna
01.2018 - 01.2023
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources
- Produced monthly reports using advanced Excel spreadsheet functions
- Synthesized complex analytics-derived insights into easy-to-understand, actionable recommendations for business users
- Identified, analyzed and interpreted trends or patterns in complex data sets
- Worked with business intelligence software and various reports to glean insights into trends and prospects
- Analyzed transactions to build logical business intelligence model for real-time reporting needs
- Used statistical methods to analyze data and generate useful business reports
- Designed and implemented tools to support strategic value chain optimization initiatives
- Participated in requirements meetings to understand business needs
- Extracted and interpreted data patterns to translate findings into actionable outcomes
- Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements
- Developed complex dashboard and reporting tools to track business performance metrics
- Developed data mining algorithms to identify and classify patterns in data
- Created data models to support decision-making processes
- Assisted with creating data cubes and OLAP models to improve data analysis
- Identified patterns and trends in large data sets and provided actionable insights.
- Collaborated with marketing team members to create effective promotional strategies for the stores.
- Coordinated with external vendors for procurement of materials needed for smooth operation of the store.
- Implemented promotional campaigns to drive sales growth within the store environment.
- Developed and implemented strategies to increase customer satisfaction, loyalty and retention.
- Resolved customer complaints promptly while maintaining excellent customer service standards.
Education
Graduate in B – TECH (Computer Science Engineering) -
Delhi
01.2022
Diploma In Computer Application (Computer & Information Sciences) -
01.2019
Post graduate -
01.2018
High School -
01.2016
Skills
- Store operations oversight
- Report Generation
- Loss Prevention
- Team Development
- Data Management
- Supervision and leadership
- Problem-Solving
- Stock replenishment
- Store Organization
- Inventory Management
- Honest and Dependable
- Adaptability and Flexibility
- Continuous Improvement
- Inventory and Stocking
- Goal-Driven
- Team Supervision
- Store Opening and Closing
- Damaged goods returns
- Order Management
- Analytical Thinking
- Time Management
- Attention to Detail
- MS Office expertise
- Microsoft Excel
- ERP software proficiency
- MRP and ERP systems
Language
English, Hindi
Presentworking
Joined Deepak Houseware & Toys Pvt Ltd As Asst. Manager Store On 01 December 2023
Personal Information
- Father's Name: Mr. Ajit Singh
- Date of Birth: 09/07/00
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
Disclaimer
I here by declare that all the information furnished above is true to my knowledge & verifiable.
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Asst. Manager Store
Deepak Houseware & Toys Pvt Ltd.
12.2023 - Current
Senior Store Executive
OK PLAY INDIA LTD
01.2018 - 01.2023
Graduate in B – TECH (Computer Science Engineering) -
Delhi
Diploma In Computer Application (Computer & Information Sciences) -
Post graduate -
High School -
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