Him Kartik Rana
Kangra
Summary
With a proven track record at Chegg India, I excel in problem-solving and teamwork, enhancing productivity and resolving issues with strategic thinking and attention to detail. My expertise in quantitative skills and multitasking abilities has significantly contributed to student success and expert support efficiency.
Overview
5
5
years of professional experience
Work History
Subject Matter Expert
Chegg India
Delhi
10.2019 - Current
- Provided subject matter expertise and guidance to students.
- Identified needs of students promptly and efficiently.
- Developed strong oral and written communication skill during this period.
Email Support Executive
Chegg India
Delhi
03.2023 - 11.2024
- Answered Expert inquiries to resolve problems regarding expert portal of Chegg.
- Read technical manuals, conferred with experts, and provided accurate information to resolve the query.
- Maintained updated knowledge through continuing education, and by adapting new techniques.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Master of Science - Physics
Himachal Pradesh Technical University
Himachal Pradesh11-2023
Bachelor of Science - Physics
Himachal Pradesh University
Himachal Pradesh11-2020
Skills
- Problem solving
- Multitasking Abilities
- Teamwork and collaboration
- Attention to detail
- Strategic thinking
- Quantitative skills
Timeline
Email Support Executive
Chegg India
03.2023 - 11.2024
Subject Matter Expert
Chegg India
10.2019 - Current
Master of Science - Physics
Himachal Pradesh Technical University
Bachelor of Science - Physics
Himachal Pradesh University
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