Hiren Sherathiya

#Reconciliation of bank internal Account and external account

#Looking Retail Assets Disbursement, Retail Assets Operations, Checking post disbursement customer document

#Maintain good conversation with team and help in all banking transaction and service request.

#Responsible for Administrative work.
#Onboarding of new staff.
#Overall Responsibility of Operation and Branch.
#Compliance, Audit Rating, EDD
#Responsible for taking Decisions that are effective and generate revenue.
#Maintain Relationship With vendor.
#Maintain and Reduce Branch Expanses.
#Verify All Banking Transaction.
#First Key Holder and Responsible For every Strong Room Operation with Joint Custodian.
#Handle Corporate Cash Transactions.
#Raised All Service Request.
#Bill payment.

Current CTC: 9,50,000 PA

#Take Care retail branch banking operation and customer services

#Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.

#Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.

#Take care of Branch Cash counter operation

#Processed customer transactions promptly, minimizing wait times.

#Identified sales opportunities and referred customers to branch partners in financial services.

#Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.