Hitesh Nagrani
Pune
Summary
Experienced billing professional with 4+ years in billing systems, invoice processing, and account reconciliation. Known for accurate month-end close support, prompt issue resolution, and strong client relationship management.
Overview
3
3
Languages
5
5
years of professional experience
Work History
Sr. Associate
Shipco IT
Pune
02.2025 - Current
- Processed invoices and payments within billing systems.
- Verified account details for billing accuracy and completeness to ensure correct processing.
- Prepared billing statements and supporting documents.
- Responded to customer questions about bills, payments, and account status.
- Generated and sent shipping documents to customers, facilitating efficient goods clearance at port.
- Produced finalized, error-free documents for port authorities and customers to ensure seamless goods clearance.
Sr Associate
WNS GLOBAL SERVICES
Pune
10.2021 - 12.2024
- Resolved complex billing issues, enhancing communication between customers, sales teams, and finance staff.
- Prepared recurring billing reports for internal review and client support.
- Updated customer records, contract terms, and charge details in database systems.
- Monitored invoice status and followed up on overdue items, ensuring timely payments and reducing financial discrepancies.
- Supported month-end close through billing data checks and account cleanup.
- Created detailed reports to track billing activity progress, aiding in informed decision-making for billing strategies.
Education
Bachelor of Commerce (B.Com) - Commerce
Pune University (MUCC College)
Pune03-2021
HSC (Higher Secondary Certificate) - Commerce
Jai Hind Junior College
Pune, Pimpri03-2017
SSC (Secondary School Certificate) - Commerce
Jai Hind High School
Pune, Pimpri03-2015
Skills
- Invoice processing
- Billing systems
- Account reconciliation
- Month-end close
- Financial reporting
- Logistics documentation
- Client relationship management
- Team onboarding support
Languages
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Sindhi
Intermediate (B1)
B1
Accomplishments
Top Performer status for outstanding accuracy in invoice preparation and documentation dispatch.
For maintaining zero documentation errors and ensuring smooth cargo clearance.
Timeline
Sr. Associate
Shipco IT
02.2025 - Current
Sr Associate
WNS GLOBAL SERVICES
10.2021 - 12.2024
Bachelor of Commerce (B.Com) - Commerce
Pune University (MUCC College)
HSC (Higher Secondary Certificate) - Commerce
Jai Hind Junior College
SSC (Secondary School Certificate) - Commerce
Jai Hind High School